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based on 83980 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was excellent. Technician was very professional and courteous.
Professional,knowledgeable,respectful.Am along time client.
Very good service - had carpet and tile cleaned. Tech was very friendly and respectful and did a good job. Will use again.
Quickly done
Excellent service, carpets never looked better.
The ‘green’ concept using infused water and orange peel. My #1
Most of the stains came out. My carpet felt fresh and my home didn’t smell like chemicals.
I highly recommend Zerorez. The service technicians were knowledgeable, kind, and professional. They did a phenomenal job treating and cleaning the carpets.
I haven't received my receipt but your survey got through.
They were on time and the technician was very professional and communicated with us every step of the whole process. Highly recommend Zerorez.
The technician was great. I expected the carpet to smell fresher than it did. He did get up the stains which was great. When I made the appointment they said they’d to a free tile cleaning and that wasn’t done. I didn’t think about it until after he’d gone. But the technician was very polite and professional.
They have really good customer service. The carpet technician discussed the process of cleaning the carpet and provided a sample of what it would look like. He was very knowledgeable and helpful.
Great technician, very professional and helpful.
Zero residue.
I think the prices are too high. $50 for each site of dog pee...
On time and do a thorough cleaning
Jonathan did a great job! We appreciate him working late on a Friday afternoon
Friendly and good job!
He was prompt,friendly , and very
Professional
The technician was very friendly but my house still smells after three days the carpet was cleaned. He treated some pet stains that just intensified the smell. I replaced the pad under the carpet because the smell was so bad. There was a pet stain that was completely missed. I will say the carpet looked better for just a basic carpet cleaning. For the price paid it wasn’t worth the extra money.
Eric does a great job!
Great service, well trained employees. Been using them for about 3 years now and have not been disappointed!
The service guy was very polite and thorough on cleaning the carpets.
Clean efficient and it works!
Carpets look great and service provider was very friendly. I would not recommend the tile cleaning based on my experience.
Customer service is excellent my carpet has not looked this good in years
Our technician Joe V. did a great job on our tiles.
Excellent customer service from the carpet Darius and from the front desk. Appointments are quick to make. Carpet tech was on time, dressed freshly and polite. My only draw back are the pet stains did not come out. Yet, the rest of my carpet looks brand new with a fresh smell.
Always a great experience!
The guys seem very rushed and did not give very good explanation for the stains that did not come out. I was some what disappointed with the outcome.