Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Dana Novak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for coming back out to freshen up the closet. We really appreciate it!

Report a concern   May 24, 2019 — Rated 7 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had two scratches on a door my husband and I both noticed it!

Report a concern   May 24, 2019 — Rated 10 out of 10 by Kc Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech made our carpets look brand new! He was very helpful and sweet!

Report a concern   May 24, 2019 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate that the technician was on time, was courteous and used his time well. I also like that there is no strong smell afterward. He did a very nice job.

Report a concern   May 24, 2019 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick and convenient

Report a concern   May 24, 2019 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors look great! I have already recommended Zerorez to a neighbor

Report a concern   May 24, 2019 — Rated 7 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not impressed with the cleaning around the baseboards.

Report a concern   May 23, 2019 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice smell

Report a concern   May 23, 2019 — Rated 10 out of 10 by Angela Strifler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees were great!! Very professional and friendly and showed me what all came out of carpet!! Gross!!

Would use again for sure!!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Ezra Ward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service. The carpet cleaning process is superior to any other cleaning service!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Sarah Kennedy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great and my carpets look fantastic

Report a concern   May 23, 2019 — Rated 10 out of 10 by Martie Curl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin and TJ did a great job on our carpet, area rugs, tile, granite and marble entrance. They were very polite and professional. Darwin gave me tips on how best to clean my granite counter tops. I would definitely recommend them to friends and family!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Colleen Wooten Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians, polite & certainly knew their business. They asked if I wanted carpet stretched. I didn’t even know that service was offered.

Report a concern   May 23, 2019 — Rated 7 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

I got 3 rooms plus hall for 99. I asked if I could add a rug. Pretty average rug - he gave me a price of $80. Makes no sense.

Report a concern   May 23, 2019 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, kind and helpful. Solved our problem.

Report a concern   May 23, 2019 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The only thing concerning me was the amt of pet chemical used. The area needing treatment was only about 100 sf...but he said it’d take two gallons. There was so much left over he treated all the carpet (about another 1200 sf) and still had at least a half gal left...which I asked him to leave me since I paid for it. I honestly think one gal would’ve been overkill but looks like I paid for two. And it was pricey. Like I said....this is the only think that caused me concern...and it would’ve been awkward for me to challenge him!

Report a concern   May 23, 2019 — Rated 8 out of 10 by M.U. Zerorez Dallas/Ft. Worth
What could we do to improve?

The pet stained area looks worse.

Report a concern   May 23, 2019 — Rated 10 out of 10 by Daman LeGros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came out here was extremely nice and helpful and he did a fantastic job! I would not hesitate to recommend y'all to anybody then ask for carpet cleaning!

Report a concern   May 23, 2019 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Ricardo, was polite, very professional, and helpful. He didn't rush with the cleaning and was informative on the product used to clean stains from our elderly pet. The carpets look and feel great.

Report a concern   May 23, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, on time, do a good jo for a fair price.

Report a concern   May 23, 2019 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was such a diligent worker, friendly and professional, so much work in a few hours. He's the best tech I've had to-date.

Report a concern   May 23, 2019 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service tech, detailed.

Report a concern   May 23, 2019 — Rated 9 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I do like the service that I received. Torrence was extremely polite and helpful. He explained the process and what to expect.

Report a concern   May 23, 2019 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a great job. He explained what he was going to do and kept me updated. The carpet looks great.

Report a concern   May 23, 2019 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and clean, all odors dissipated within specified time after having a wool rug cleaned.

Report a concern   May 23, 2019 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was awesome. Professional, kind, and explained everything clearly. He's a treasure. Take care of him!

Report a concern   May 23, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative that provided the services at my house was fantastic. He was professional, friendly and did a great job.

Report a concern   May 23, 2019 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that your cleaning process leaves no chemical residue in my carpets. They stay cleaner longer. The technicians, like Joseph, are knowledgeable, helpful and efficient. Great service!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Lisa Guerra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does a wonderful job each time that they come out to clean our carpets. The tech was very professional and very helpful in suggesting additional products that would help to remove some stains on our carpet. The carpet looks brand new! I didn't think that was possible. Will continue to use Zerorez in the future and will continue to recommend them at any chance I get. Thank you for your affordable and efficient service.

Report a concern   May 23, 2019 — Rated 10 out of 10 by Bruce Redford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick excellent service


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