Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2019 — Rated 0 out of 10 by B.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was very disappointed in the level of cleanliness in the tile cleaning. There seems to be a two inch border around my house that didn't get cleaned. The bathroom was also not cleaned and neither was the pantry. These were both tiled rooms. For $300 and less that an hours work, the results should have been better

Report a concern   June 1, 2019 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am always pleased with the results after cleaning. I always like the fact the technician arrives during the time window given.

I mention the time window because we had a different service scheduled for another day and the technician was one hour and forty minutes after the time window given. We did not receive a call or text saying he would be late. Needless to say, we were not happy.

KEEP BEING ON TIME ZEROREX!!!!

Report a concern   June 1, 2019 — Rated 10 out of 10 by Sue Blanchette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your associate explained everything he was going to perform. When some minor issue or two came up, he explained in detail how he would handle it. Everything was very professional. I would recommend Zerorez to anyone who is looking for a rug cleaning company.

Report a concern   June 1, 2019 — Rated 3 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the technician was the BEST and my carpets look OK, but every stain I had before is still there and/or came right back that same evening. I just don't think it works well ... especially for the price.

Report a concern   June 1, 2019 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional employees! Great job cleaning our carpets and tile!

Report a concern   May 31, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and explained everything to me before and after

Report a concern   May 31, 2019 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, dependable, professional staff, thorough cleaning, protected walls around corners and floors when walking. Knowledgeable technician.

Report a concern   May 31, 2019 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned our house was very professional, efficient, and was very nice. He asked me to look at what he did and to let him know if I was not satisfied with the job that he did. I am very happy with the job he did.

Report a concern   May 31, 2019 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap used on the carpet.
Knowledgeable & professional service.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Jeorje Barron Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate Erik Allen’s attitude and service was great
He performed very good service and had the willingness to help relocate furniture

Report a concern   May 31, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What they did was a miracle!

Report a concern   May 31, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

JUSTIN DID A SUBERB JOB. I WILL REQUEST HIM EVERY TIME THAT I NEED MY CARPETS CLEANED. YOU HAVE A HAPPY CUSTOMER HERE AND THATS WHAT MAKES A BUSINESS THRIVE.

CHERIE Last name removed

Report a concern   May 31, 2019 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet felt very clean, prompt service, knowledgeable technician, didn’t try to add on a bunch of stuff, efficient service

Report a concern   May 31, 2019 — Rated 10 out of 10 by Connie Zelling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet and no residue.

Report a concern   May 31, 2019 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always helpful but friendly. If running late, we normally get notice of what to expect. Carpets look great!

Report a concern   May 31, 2019 — Rated 10 out of 10 by Bob Hinckley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service, friendly associates, very neat and thorough.

Report a concern   May 31, 2019 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and great tech! Super pleased!

Report a concern   May 31, 2019 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did the job!

Report a concern   May 31, 2019 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and quick cleaning!

Report a concern   May 31, 2019 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician was information, friendly, and the service was done in a timely manner.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Ronne Lockridge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are not smelly and it works. It does get the carpet & tiles clean.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Donna Noto Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was great! Y'all are my favorite carpet cleaner!

Report a concern   May 31, 2019 — Rated 8 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Raymond was very kind and helpful. He worked to understand our situation.

After several hours of the carpet being cleaned, there was still an unpleasant smell of dampness.

Report a concern   May 30, 2019 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was on time and did a great job cleaning our carpet.

Report a concern   May 30, 2019 — Rated 5 out of 10 by N.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

House smelled musty, not like citrus at all. Had to air it out a day just to get the smell out. And it was super hot outside. Tile floor still looked hazy and the cleaning didn't get off the leftover grout sealer on the tile.

Report a concern   May 30, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   May 30, 2019 — Rated 10 out of 10 by Rhonda Newberry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice employees and great service in cleaning the carpets!

Report a concern   May 30, 2019 — Rated 10 out of 10 by Addie Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am extremely pleased with the carpet cleaning done by Raymond. He was on time and went over all the work that needed to be done. I had asked for him because of the excellent job he did last time. The carpets now look light new and smell extremely fresh!

Report a concern   May 30, 2019 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a great job and send great technicians that are very polite.

Report a concern   May 30, 2019 — Rated 10 out of 10 by Heather Veader Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and super friendly associates


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