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based on 83978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job every time we get our carpets cleaned!
Lakeem did a great job. Was very thorough.
Just an all-around nice. The guys were professional, and the carpets looked great.
Actually get the stains out of my carpet when you charge me $75 (pet spot) and another $200 (for random stains in a room) for the special stain remover - if it doesn’t work- I shouldn’t have to pay.....:(
They have an unbelievable system that cleans the carpet so well
And the house smells wonderful!
Employees were nice. Carpet cleaning was good and worth the price, but the tile cleaning was way over priced.
Reliability
I was disappointed in the entry way ceramic tile cleaning, it was left with standing puddles of water. The tiles weren't clean and were very dull due to a residue that was left on it. I understand that it was "free" because of a special but I expected at least clean tile.
Friendly, professional staff and great service.
No real disappointment. I just don't typically make recommendations.
The representative who came to clean our carpet was AWESOME!!! When we clean the carpet again, please send the same tech. Thank you! Name removed - RTI/Cma Management, Inc.
You have a wide range of services that we will keep in mind for our needs in the future.
Our guy was excellent
You get the job done! Technicians are neat, efficient, polite. Will always use Zerorez.
The guys who cleaned out carpets was so professional and did a great job
Cost is more than advertised on radio
Very thorough. Glad we used you. The videos were great in helping us see the need and result.
My floors and bathroom look great, in spite of age. I feel my carpet did not look bad, just in need of cleaning. Eric saw things I guess I'm used to and overlook in his assessment. He was very professional and personable. I enjoyed working with him.
Super quick, efficient, incredibly friendly and EFFECTIVE! I'm SO pleased with my fresh, new-looking carpets!
Didn’t get dirty spots out
Excellent communication of appt. time/arrival & confirmation of appointment. Technician was very thorough and communicated what he was going to do and also ask for my opinion of the work done before he left in case there was an area he wanted me to go over again. Technician took a full hour to do three rooms and hundred square feet of tile. I thought that was more than enough time spent and a great job was done by the technician. The tile & grout looked really clean afterwards & I’ll be planning for another Zerorez visit soon to do my entire home!
The carpets always look so good when they have been cleaned and they stay clean much longer than with traditional cleaning services. The staff is always pleasant and professional.
Our Tech was knowledgeable and friendly, worked fast and did an amazing job! If you hate chemicals, these are definitely the right people to hire. Our carpets look great and cleaned good.
It was great!
The tech was very personable and explained all he would need. We have a dog so we had issues. He seems to of taken care of that well.
Professional service from first call to technician who made my carpet look years younger! The orange fragrance left in the rooms was delightful
Clean
Prompt and professional service.
I WOULD HIGHLY RECOMMEND ZEROREZ TO ALL MY FRIENDS AND FAMILY. I HAVE BEEN USING THE FOR DECADES. EVERY TIME THEY COME THEY HAVE GREAT EMPLOYEES TO ASSIST US WITH OUR CARPET NEEDS.
Works fast