Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 2, 2019 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From scheduling, to timely and high-quality service, and friendly employees, I am totally satisfied with Zerorez. I have already suggested this company to friends and family!

Report a concern   June 2, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative was wonderful!

Report a concern   June 2, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did what you promised. The carpets look great.

Report a concern   June 2, 2019 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, polite and cleaned my tile well!

Report a concern   June 2, 2019 — Rated 10 out of 10 by Candi Barrett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! TJ was awesome!

Report a concern   June 2, 2019 — Rated 9 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This cleaning was the absolute best my carpet has been cleaned. The tech concentrated on the most soiled areas and made the carpet look as good as it day the moved in 14 years ago.

Report a concern   June 2, 2019 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done ! Tech answered all my questions!

Report a concern   June 2, 2019 — Rated 9 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left in the carpets

Report a concern   June 2, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Right on time. Great price and end result was great.

Report a concern   June 2, 2019 — Rated 10 out of 10 by P.B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician very polite! Great job! Thank you!

Report a concern   June 2, 2019 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez employees are very polite and explains all services prior to starting. The process us very quick and drys fast.

Report a concern   June 2, 2019 — Rated 3 out of 10 by M.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The Tech came out to clean 1 couch that has a pet stain on the back cushion. After drying, the cushion still smelled so I called to see if the Tech can come back out and treat it again. The person I spoke with said that it will be another $60 to treat it again but a Tech can only come out for $100+ service. So to have the Tech come again, I have to spend $109 for another treatment (that is really $60) when I'm not sure the 1st treatment was anything but a "once over", My daughter was home at the time of service and said he didn't even move the couch away from the wall. Shame on me for not being here to supervise

Report a concern   June 2, 2019 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

The quote you gave me to clean my kitchen tile and grout and my concrete floor garage room was more than you quoted. We are getting our carpets done by your company on June 3rd, 2019 and you did give me a bit of a break off of the price quoted for that. I was pleased with the quality of work and customer service.

Report a concern   June 2, 2019 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were on time. And service men were knowledgeable and provided a good job. Chem free was also a plus.

Report a concern   June 2, 2019 — Rated 10 out of 10 by Joe Garzia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Aside from the carpet looking great. The invoice was gone over in detail prior to starting the service. That way there’s no surprise at the end.

Report a concern   June 2, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, on time, and quality work!

Report a concern   June 2, 2019 — Rated 10 out of 10 by Giannina Antinori Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was very friendly and took the time needed to clean the carpets .
The carpets were good cleaned and were not to wet .
Thank you guys ! Keep going with the good work

Report a concern   June 1, 2019 — Rated 10 out of 10 by T.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have me feeling like I’m in a brad new house again

Report a concern   June 1, 2019 — Rated 8 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet was not cleaned in some spots. They missed some spaces.

Report a concern   June 1, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and good quality results.

Report a concern   June 1, 2019 — Rated 10 out of 10 by New Revelation Collegic Mission A. Godwinstremler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician and super product. Like the clean without chemicals.

Report a concern   June 1, 2019 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and the carpet looks amazing!! Could not be more pleased.

Report a concern   June 1, 2019 — Rated 10 out of 10 by B.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your colleague provided excellent service.

Report a concern   June 1, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee did a good job.

Report a concern   June 1, 2019 — Rated 10 out of 10 by N.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, friendly, and did great job.

Report a concern   June 1, 2019 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and very thorough

Report a concern   June 1, 2019 — Rated 7 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Too expensive

Report a concern   June 1, 2019 — Rated 10 out of 10 by James Benjamin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I felt the price for the hallway, walking closet and stairway so high. It may be your standard price but the technician should have the discretion to change the price according to the size and cleanliness of the place. But the $99 deal is appreciable.

Report a concern   June 1, 2019 — Rated 10 out of 10 by Christen Suttle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works

Report a concern   June 1, 2019 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, quick and thorough work. Did not mind answering questions on what was going on and how surface was getting cleaned.


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