Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2019 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very respectful and polite. He explained everything that he would be doing and answered any questions I had.

I would highly recommend Zerorez to my family and friends.

Report a concern   June 5, 2019 — Rated 8 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Use a deodorizer and let some heavily soiled areas sit for a while.

Report a concern   June 5, 2019 — Rated 10 out of 10 by Jennifer Ryan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the first time I've used Zerorez. I'm an investor and typically the techs from other carpet cleaning companies are in and out like a flash especially, if their company is offering a special. Not so with Zerorez. TJ was very through and friendly and did a great job. My ceramic tile floors looked wonderful after they were cleaned too!

Report a concern   June 5, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our service technicians were wonderful.

Report a concern   June 5, 2019 — Rated 9 out of 10 by V.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the idea of no soap residue left on carpet.

Report a concern   June 5, 2019 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and great customer service.

Report a concern   June 5, 2019 — Rated 10 out of 10 by Bo Hopkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are the best!

Report a concern   June 5, 2019 — Rated 10 out of 10 by Victoria Heiber Zerorez Dallas/Ft. Worth
What do you like about our products and services?

LOVE YOUR PRODUCT. LOVED TREVOR DID A GREAT JOB VERY PROFESSIONAL JOB.

Report a concern   June 5, 2019 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that no chemicals are used to clean my carpets and they look fantastic.

Report a concern   June 5, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great experience. The service tech was wonderful. I've already recommended zerorez to others. I will call them again when I need my carpets cleaned. They are excellent

Report a concern   June 5, 2019 — Rated 10 out of 10 by JoAnne Crowley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very happy with the service from the Zerorez technicians. They were very courteous, friendly, and professional.

Report a concern   June 4, 2019 — Rated 1 out of 10 by R.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not all steps were followed in cleaning my carpets.

Report a concern   June 4, 2019 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrence was very good at explaining the process and setting proper expectations.
He called when he was 30 min away. He arrived on time and completed the carpet cleaning in a timely and thorough fashion.

Report a concern   June 4, 2019 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything you guys are amazing

Report a concern   June 4, 2019 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very efficient & professional.

Report a concern   June 4, 2019 — Rated 10 out of 10 by Danette Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez redid my clean and it turned out beautifully.

Report a concern   June 4, 2019 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who did the cleaning was very professional.

Report a concern   June 4, 2019 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough, and did a great job. I especially appreciated how he took time to explain the treatment for our problem areas. Our old carpet is looking good and smelling fresh again!

Report a concern   June 4, 2019 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The servicemen were very informative and did an excellent job.

Report a concern   June 4, 2019 — Rated 10 out of 10 by M.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are super-clean & stay that way for a long time. The technicians are punctual & courteous.

Report a concern   June 4, 2019 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does what they promised. If the results are not to the satisfaction of being what you understood it to be,They will do their best to make it right.

Report a concern   June 3, 2019 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a very good job of cleaning the carpet and very polite.

Report a concern   June 3, 2019 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No film residue over tuke

Report a concern   June 3, 2019 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought Seth and Finley did an outstanding job with my carpet and will refer Zerorez to friends and family. Thanks for the great service!

First name removed

Report a concern   June 3, 2019 — Rated 0 out of 10 by Y.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I heard the KLTY radio station promotion and decided to receive the service at my house. I request the Frank and Sterling special 3 bedrooms carpet cleaning and 100 feet of tile cleaning free. The tech did not cleaned the tile. He cleaned an area stating that was it. When my husband came home he said that is not completed. I called customer service and said the above details. They apologize and agree with me by making another appointment for the tile cleaning. When the same tech came to the 2nd appointment he said he was going to charge me. I told him he didn’t finished and he said he needed to charge me. I reminded him the promotion and he left without completing what 2 different customer service representatives agree with me.

Report a concern   June 3, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out was extraordinarily informative and helpful. He made sure we got the service that was right for us by giving us all of the available options, reasons, and costs.

Report a concern   June 3, 2019 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It doesn’t leave residue on my carpet. Carpet was well cleaned. It is green cleaning.

Report a concern   June 3, 2019 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service thanks

Report a concern   June 3, 2019 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly service.

Report a concern   June 3, 2019 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning carpets


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