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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
people
The service technicians area always informative, professional and friendly. Joseph was fabulous
I did a better job when I rented the one from homedepot
Carpets still stink. Took a while to actually get a hold of Zerorez to make an appointment. The $99 special is just a “sales” tactic to get in the door. The tech was very nice and professional.
Great work - and friendly folks!
The customer service is the reason for the 10. The tech CJ was very knowledgeable and he paid attention to detail.
Professional Staff
The rep was knowledgeable and courtious.
I scheduled an air duct cleaning with a possibility of a coil cleaning. We received friendly and prompt customer service from booking to our appointment. The customer service rep answered my questions, then we were sent a follow up email. On our appointment day, we were sent a text to let us know they were coming. Great communication and no surprises. The technician was on time, communicated with us about services we might need, and cleaned up well following the service. I would use them again.
Your technicians are always top notch...very professional & well trained. We have been using Zerorez for years...I would never use anyone else
Better attention to pre-treating stains
My carpet feels and looks so clean I love it
On time and efficient.
Very professional and courteous l.
Carpets aren't 'crunchy' as they are with other cleaners. Guaranteed results. Friendly service.
Kept in touch with us.
Returned all phone calls. Very pleasant when we talked.
Was here when they saud they woulf be.
Did a wonderful job with no mess.
Great technician
Knew his job brilliantly
Good personality
Technician was very knowledgeable and took great pride in his work. Everything dried quickly even with the rainy day. Like not having chemicals.
Steve was helpful knowledgeable and did a great job!
Excellent product, service and technician..all great
Friendly service, appointments available when needed and very clean carpets!
Great job as always !!
Cleans well, I wasn't pressured to purchase options/upgrades. Problem with bill in that since we have a dog, they assumed pet treatment was applied before technician showed up. I had to call to get that corrected. Disliked the presumption and that it was not verified before trying to charge me.
Great results excellent service
No chemicals used
Your guys did a great job.
Very professional, thorough, fast, friendly
The Techs are polite, prompt & very good! The price is right! Love that there is no odor or fake fragrance left behind. Love that the carpet dries very quickly. No soggy carpet or pad. Truck mount equipment is the very best in the biz! Call Zerorez! You will be so happy!
~Carolyn Conrey, McKinney
New Home Hunters Inc Realty
How friendly and professional the technicians were. They answered all my questions and explained the process. I would highly recommend Zerorez.
Our tech was quick, friendly, and went over all the questions we had. The carpet felt so much better. We have 3 dogs, and it came out looking like brand new!