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based on 83978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Service. Cleaning was fantastic.
Carpet came out looking great a smelling even better. I am shocked by the difference.
Our serviceman Boston. Professional, knowledgeable, and personable!
Quick drying, no bad smell
On time. Courteous and polite. Efficient and have always been pleased with the job.
Very pleased with the service and great technician !
No chemicals, good service
Technician was very polite and friendly, and worked hard to resolve all our carpet issues.
The ZeroRez “empowered” HOT water truly cleaned our carpets even better than I had expected. Technician was neat and careful.
Our carpets look great! ALL spots, even very old ones, are completely gone!
I usually use Stanley Steamer and it seems cleaner. Carpet is fairly new and it looked like the doorway spot was gone, but it is still there. The technician was nice, but I expected more.
I love the results we got from the cleaning! The carpet in my parent's home had not been professionally cleaned in over14 years. Your technician was able to make the carpet look relatively new, smell fresh, and look BRIGHT! Stains were removed and we are VERY HAPPY!
Great customer service!
My carpets smell wonderful!
Very prompt and professional service.
Service man was very kind and personable.
Great tech!
Very timely. Representative Lawrence was very personable yet professional and did a very good job. Second time I’ve used them and probably will use them again.
Friendly service, non chemical cleaning, reasonable pricing.
Wish you had Ipads for paying. Bigger screen and keypad helpful.
Thank you!
Great reliable service.
Professional-dependable- friendly
I like the fact that ZeroRez does not use soap that leaves behind a residue that attracts dirt. I also like that it is safe for children and pets. I had my downstairs carpet cleaned on 06/05/19. My carpets are a very light color of beige and they are 26 years old! My technician was Isiah Washington. He introduced himself when I opened the door and shook my hand. He was very polite, professional and ON TIME!!! We were already off to a good start! We walked through the areas that were to be cleaned and he provided me with my updated estimate. Then he proceeded to start the process of cleaning my carpets. There are several steps and he explained each step to me as he went along. He asked if I had any questions and if I was satisfied with the results. If I wasn't he would be happy to go over the area again. Mr. Washington is a excellent representation of your company. When I decide to have the carpets cleaned upstairs in my home, I plan to request him as my technician. One last comment. My husband is an engineer and a perfectionist. Almost never is something perfect in his opinion. When he came home from work, he said the carpet looked beautiful! He said he thought it look brand new! Kudos to your company for having such a good product and your employee, Isiah Washington for providing excellent service.
Tech very fast and friendly. Carpet looks great! Name removed-Dallas.
You promptly (and cheerfully) returned to address our small concern on a missed area. Your tech showed good attitude and I would welcome him back any time.
Good Clean Carpet,Tech was great
very fast & quick service
Mrs. Last name removed
My technician was very friendly and did a good job on cleaning my tile.
Prompt, courteous, neat and attention to detail!
The service was excellent and the technician was courteous, friendly and seemed to really know his trade.
Attention to details.
Tech was acting for his best interest your company is overhyped
One of the reasons we wanted the carpet cleaned was to eliminate the smell of our dog from the carpet. Apparently the zero rez method of cleaning does not remove the odor
Great customer service and product!