- Phone: (214) 372-5326
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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable, good worker,did the job. My second time using your service
Great Job!!!
Great job like always.
Easy to set up appointments and work is fair priced
Very happy with our clean and soft carpets! Will definitely be using Zerorez for all future carpet needs!!
Thank You!
Deep cleans carpets and tile. House look s great!
Way too expensive. I’m a single parent and can not afford $275 for carpet cleaning.
The guy that came out was so nice and helpful! However, after the carpet dried, there were two still very noticeable spots in two rooms. We were a little apprehensive about spending so much money to have the rug cleaned ($177), so the guy offered to do a spot on the rug to make sure it "worked"...he went ahead and cleaned the rug, however the stains are still there.
The service was great. However I have not the received the Hawaiian Falls tickets that were part of the summer deal. Please advise how I can receive theses tickets.
The technician was very friendly, but I feel that he overcharged. Even though I was the one that entered the amount of rooms and hallways, I thought that I should select the categories and probably be adjusted down (my upstairs "hallway" is more like just a landing...6 feet long). Also, the stairs were left soaking wet (it took almost 24 hours for them to completely dry) and they look worse than before they were cleaned. At a cost of $345, I expected more...I have had my entire home cleaned for $125 in the past. The only reason I tried your company is because of the on-air personalities from KLTY advertising.
The technician was prompt and courteous. The area rugs are nicely clean and soft.
Nothing
I needed pet stain removal and paid the additional $60 per room for the technician recommended treatment. All stains are still visible. This was for an apartment move out. I paid $312 for carpet cleaning with tech assurance that it would remove the pet stains. I apparently received a basic carpet cleaning which appears it had nothing used to actually treat the pet stains. I am demanding a tech come out ASAP on Tuesday to treat this again for free or you provide a full refund. I used your service based on a personal referral from another pet owner. The tech did not use a black light and was done in under 45 minutes. If this is your advanced pet stain treatment then it is a joke. I have to turn in the keys by 5pm Tuesday. Please follow up Tuesday morning. Phone number removed.
Clean and nice
Fabian and Devin( sp?) were great!
Chemical free
No residue on left on carpets and no strong chemical odors like other companiesr
Very convenient and quick service
Very nice and knowledgeable technician.
Called 30 min before arrival time. Was very friendly.
The Technician did an amazing job!! He explained the procedure and I would highly recommend!
Name removed
Attentive. Prompt.
Our guy did a great job very noligable
It cleans better and is safer for my family!
LOVE the professionalism and hospitality shown, as well as the service that seemed like it was being cleaned as if it were their own. Thank you!
I hear almost daily how good you make carpets look. I really was surprised when I saw little to no difference. Then you had to come back due to a brown out area. Caused by to much water applied. Then at my other house we did wood floor treatment but this also was somewhat of a disappointment. This technician did a great job and did not short cut his steps. Just Didn't do what I was thinking.
professional and the carpets look great after service
Fast and friendly
First of all, I really appreciated the technician explaining to us the chemical being used. My husband and I liked that there would be no soap being used: as I understood already (from your radio commercials!)) that leftover soap residue attracts dirt quicker. The technician was thorough in explaining any questions we had as he cleaned the carpets.
We would highly recommend your company to friends and family and anyone asking us for a company that was "EXCELLENT" to get carpets cleaned.
Thanks so much,and we look forward to using your services again.
He was finished so quick and carpet really didn't look any cleaner. There was some paint from overspray on carpet and he didn't vacuum it up but we used a cloth on it with just household cleaner and it came right up. The entry to the room which was a little dirtier than the rest of room still looked dirty. I paid for 3 rooms but I only had 2 rooms to clean. I had my other house's carpets cleaned and that was a good job. Very underwhelmed and will have to have another carpet cleaning service clean it.