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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, looked at the rooms needing cleaning. Removed all stains and odors! I am very happy with the company.
CJ the tech was wonderful. He was very professional and did an excellent job - our carpets looked brand new when he was done. He showed within the scheduled time and was very respectful and non-judge mental. He was fast and efficient. I had never heard of ZeroRes before and was referred by two friends who had used them. My friends were highly satisfied with the service so I decided to use ZeroRes and loved the special 3 rooms for $99.00. I have 2 cats that occasionally throw up on my carpet. The $50.00 off pet stain removal was wonderful and all my cat stains came up. I would most definitely use ZeroRes again and will recommend them to anyone needing their carpets cleaned.
No chemicals very thorough cleaning. Have used Zerorez twice now and will use again in the future.
Thank you!
Friendly, informative, fast, quality cleaning.
Some people may not mind, but I do not appreciate a "Bait and Switch" business practice. I know the Better Business Bureau doesn't subscribe to the process and neither does the State Attorney General's office of the State of Texas...
Clean closet up to the baseboards, behind furniture where possible, cardboard under chair legs / table legs as other carpet cleaning companies do
No chemicals, friendly staff
Anthony, the technician did a great job and he was very detlaied oriented.
Customer service from the cleaner
Your most recent technician did a great job! He cleaned our carpets beautifully. He also got rid of a stain that a previous tech told us he couldn't remove. That stain was right near our front door. I am so happy to have it gone.
Our house smells so good, and our 7 year old carpet looks brand new.
The person who cleaned my carpet was friendly and helpful!
Everything was great. The beautiful carpet is like new. The technician was knowledgable and friendly. We are very pleased.
I was concerned about some areas that did not come out looking good. The Zerorez guy returned and listened to all my concerns. He politely reworked the areas and took care of every area! It ended up looking great!
A very thorough and professional carrpet cleaning. We are impressed with the results.
Well on phone stated 75.00 to treat pet spots in one room that is Luke 10 by 12
Vendor after in and treated one small area about the size of football said now to treat other spots another 125.00 so service I budgeted 150.00 came out to 260.00 for a little tiny room carpet not even two years old but felt since he already started I could’ve do just one small spot
I could of replaced whole pad and carpet for that crazy pricing
Technician was very professional and performed services requested without any issues.
The Zerorez technician, Joseph, explained and gave plenty of information regarding the pre-treatments etc. He did a great job getting our carpets super clean and smelling fresh. Highly recommended Zerorez.
Our tech was very professional and worked hard to get our carpets clean. Have used Zerorez fir many years and we will continue.
Excellent service - excellent cleaning outcome - great communication - quick - easy to schedule -
Great service
Prompt , polite , and great pricing!
super happy!1 Wonderful technician took time to explain and was very efficient .
You are always very professional and provide a great service.
service employment was very respectfull and knowledgeable
The technician was very knowledgeable and professional. He also was able to get my son's vomit out of the carpet! #priceless
Great service! Very pleased with overall experience.
Good communication, exceptional representative and excellent services.
By doing a better job the first time. Using a better Scotchgard. The one that was used the first did not work. I asked the young man for a refund he referred that to the front office. No one has called back on that issue. I asked him not to re-do the Scotchgard this time . because it did not work The young man was very nice and polite snd very knowledgeable. The first person also was very nice and polite. I still would like to get a callback about the refund request.
Thank you very much.
Mrs Last name removed
No chemicals!