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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast friendly and on time
Your technician was very knowledgeable and helpful. So far carpet looks good.
Jeremy was very polite and friendly and did a wonderful job
Tech were great and it looks like the spots are finally gone!!
Timey, knowledgeable and professional.
Torrance did a outstanding job at my house. This young man came to my house with kindness in his heart and energy from his soul. Carpets look better when he left then when i moved in.
Awesome Experience!!
Techs were very professional and friendly.
It works like a champ, removas stains, cleans wonderfully .Your employees were the best in every way.Go thing I am retired or I would figure out a way to get them to work for me.Thank you again for your perfect SERVICE.
I love that there are no chemicals or residue on the carpet. Our tech was very knowledgeable, friendly and did a great job.
Disclaimer: I never give a perfect score. I believe that no matter how good a product or service is, there is always room for improvement.
Friendly, knowledgeable, thorough, phone call when tech was on his way, respectful of my home and furnishings, ability to schedule on short notice.
Eric did a fine job. Very nice Man.
Very helpful & knowledgeable tech. Trevor was very patient & did exactly what he said. The whole process was simple and exactly as presented when I called for the appt.
Tell people about the 10 fee before you get to their house.
My carpet still has damp spots, yet it was supposed to be dry in 4 to 6 hours.
Tech should have had a clean encapsulation brush machine. Bringing a dirty one in is gross. I made a comment about it and he brushed off my statement like it's not a big deal. You could see balls of hair/carpet fibers all balled up in between the brushes before he even started using it.
Great services and carpets look fantastic. The guy who did the carpets was very informative and very nice.
Good service as always
Excellent service, cordial workers, friendly.
The technician was very thorough and professional. The carpet dried quickly and looks great
It doesn't take days for my carpet to dry and it smells clean. I liked my technician that did the cleaning of my carpets! Very professional too.
Knowing that the carpets are not only clean but not offensive to our well being.
Explanations of what the technician could and couldn’t do was great. Only negative was the price for the best stain/odor remover. I was pleased with my final results and will see if the stains reappear.
Carpets so very clean! Thank you!
The specialist that cleaned the carpet was the best!
He was very professional and took his time to do such a beautiful job! Really appreciated the extra attention to detail and extra service.
Thank you very much sir!
Technicians very professional and do a very nice job in cleaning.
Nothing really. It is fine, a lot of the pet stains are still there, but they had been there awhile so probably won't go away. Thanks for your time.
Honest and friendly
Our technician was professional, personable and did a great job!
Product is perfect for our troublesome old carpets. Service pros are on time courteous and respectful of your things. They went above and beyond. This was out 4th time to use fir carpet, tile and upholstery.
Recommend highly!
Lynn in Rowlett
The technician was polite, explained the process very well, and was very through. I’ll use them again.
the only thing i didn't like was how wet the carpet was, and stayed, for the rest of the day
It is only water so I do not end up with a sticky residue that attracts dirt. My technician Dylan did an excellent job! I am always able to schedule an appointment in a timely fashion.

Tyler did a fantastic job. As usual!