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based on 85425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, knowledgeable with goid
Results
Marilyn Foote
Doesn’t leave any residue on the carpet
The technician was very professional . Our carpet is several years old—we had it cleaned 2 times in the past. the technician worked on the worn carpet pathways—we are very pleased with the outcome and will definitely use Zerorez again.
Delivered as promised and when I did have minor issues, they corrected them.
Great service....fast, thorough and professional.
Raymond was wonderful!
Great experience. Terry was our tech and he was great. He was very polite and told me what he would be able to do and made recommendations. I will definitely recommend Zerorez to all my friends!
Tech did great. Scheduling was a nightmare and involved unreturned messages on Facebook and the website. Finally scheduled by phone, and the rep I spoke with was supposed to call back the next day to confirm something, and she never did.
I'd use Zerorez again, but the local management needs to get their act together. People with less patience than me would have long since called any of the other dozens of carpet cleaning services in DFW.
it worked amazing!! better than any carpet cleaning I've had. and even with 2 dogs and a cat! also fast and the technician was awesome.
On time, very knowledgeable, quick and very efficient
We have old plastic berbur carprt thats hard to clean but you always get it clean.
I had to call them because a couple of spots came back and they were very good about sending someone out the next day
Prompt, friendly tech who was very professional
The job y’all do is excellent. The technician (CJ) Was amazing! My carpets look like new again!
Customer service was friendly and knowledgeable. Fast service with a smile.
Rep was on time. Carpets were really cleaned. All work done ina timely manner. Good prices for carpet cleaning.
Great experience. Tech was timely and did an exceptional job for us.
Rug looks wonderful. I was not home and my husband was and I was the one that got the quote and they quoted 20 for stain guard and charged my husband $30. I would tell friends don’t trust their quote on the phone.
Very timely, let me know everything that was being done.
Our tile and grout were awful. Filthy. Embarrassing. Marcus came out and did a test area to make sure we liked what we saw. If we didn’t like it, he would leave and there would be no charge. He was like a miracle worker!!!! Our grout looks brand new. I can’t saw enough good things about the whole process!!! We had another company come out and give us an estimate. My mom recommended you so I gave you a call. Best decision ever!!! Best company and Marcus was fabulous.
Very friendly service. Dillion is very hard working.
Professional
Some of the techs are fabulous!
Clean carpet that dried quickly!!
Good service
Fantastic results; carpet and upholstery look like new!
Quality work, transparency in pricing, punctual, did not try to sell unnecessary services.
Cheap n friendly
Timely service
There are still some stains on my carpet. I'd like you guys to come back and get them out. It's not a large area where the stains are