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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look beautiful Anthony knew his products and was very personable
CJ did a great job--knowledgeable, courteous, efficient, polite, trustworthy.
Good work
Tech was great
The technician was excellent.Very professional,thorough and polite
The tech was very nice and professional but he worked very quickly. When I went upstairs to see the carpet, it really didn't look any better than before. The total bill was over 500.00 and I don't really see the value for the money I spent. I won't be using this service again. I was attracted to the fact that chemicals weren't used but I don't think it provided a quality clean. Very disappointed.
Randy did an incredible job!! The work was excellent. Your prices are more expensive than other companies offering similar services.
Excellent work. Will use again and recommend to friends and family.
Quick and results instantly
The technician arrived on time, walked the rooms and inspected the carpet. He showed us what he had found and provided us options on how to treat the ground in spill/dirt. The carpets were cleaned in a timely manner and look great.
Carpet cleaning service is amazing! Left my carpet like new!
Prompt, friendly, quality service.
Zerorez did a great job of cleaning our carpets. Raymond was very friendly and professional, and he did a fantastic job of cleaning our carpets. He also informed us about an optional protectant which we chose to add and we think that will help us to keep our carpets looking great in the future. We were very happy with the services provided and the end result of great looking and cleaner carpet. Job well done! Thanks!
Dillon did a through job & explained the process as he went along. He was very polite & professional. I was very pleased with my carpets afterwards .
GREAT SERVICE! VERY CLEAN RESULTS.
The employee who serviced our carpets was great.
The young man that did the cleaning.
We most appreciate the fact that there are no fragrances associated with your cleaning process. We were also very impressed with the technician, Paul, who did the cleaning. He did a great job. He was courteous, kind and very competent.
On time
No residue
Dries quickly
I like that they are pet and kid safe.
Very professional and personable technician. The carpets and chair look great!
My home had a nice fresh smell. Most of the stains were gone. Drying time was minimal compared to other carpet cleaning.
Got out the pet stains I pointed out. When he was finished it looked great. When it was dry, it looked like totally different carpet!
James was on time, professional and explained everything thoroughly before starting! He used a black light to show us the dog’s pee stains in each room. Once he spot cleaned, he showed us that the stains were gone. Great company! Thank you! :)
The cleaner was on time, very professional and quick. He was in done in less than 2 hours
Everything was explained in detail. My service guy performing the work was excellent!
Best cleaning system compared to other companies we have used. Zero Rez gets the grime and stains out and they don’t come back. We have used them 3 times and will do so again.
It quick and easy
Love that there is no residue left on the carpets after cleaning and that stains don’t come back a week after carpets were cleaned.
Provide all possible costs up front instead of moments before cleaning is to beginning. We were very surprised at the additional costs presented at the time of cleaning. It would have been better for these costs to be presented during the “free estimate” call/inquiry. The technician was very professional and thorough while cleaning.