Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 17, 2019 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like your process and not having additional soap used in our carpet. You have nice and hard working personnel. Chase did a great job at our house this week. We appreciate you keeping prices reasonable where we feel we can have our carpet cleaned as needed.

Report a concern   October 17, 2019 — Rated 8 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Had a really smelly mess my large dog made and after it was steamed and treated to kill bacteria, still has a faint smell in the room. Hoping it will completely go away. This is the second day since cleaning was done. If doesn’t go away, I will be contacting y’all again.

Report a concern   October 17, 2019 — Rated 10 out of 10 by Ramona Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm extremely satisfied with the services and overly impressed on the technician as he was amazing.

Report a concern   October 17, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, timely and friendly technicians

my floors look great and my carpet looks and smells so clean!

Report a concern   October 17, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would like to see if Chase can come back and work on the avacado throw up. Maybe if he uses the really good stuff, we can get it out. He did his best the first time around , and everything else is gone. He works hard, and this is a horrible place. Thank you Zerorez for having good people like Chase.

Report a concern   October 17, 2019 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was reasonably priced and the technician was awesome, but I'm not sure we got a real bang for our buck. Will probably use again.

Report a concern   October 17, 2019 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who did my carpets was great. Super friendly

Report a concern   October 17, 2019 — Rated 10 out of 10 by Nicole Jordan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So, the guys that came to my house were OUTSTANDING! They did a great job and were personable.

Report a concern   October 17, 2019 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good offering, good staff.

Report a concern   October 17, 2019 — Rated 10 out of 10 by Thomas hanna Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff, dependable workmanship, very knowledgeable.

Report a concern   October 17, 2019 — Rated 10 out of 10 by Max Juhasz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Did an awesome job.

Report a concern   October 17, 2019 — Rated 5 out of 10 by A.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The pricing was not what i expected. Just for the stairs i paid 115.

Report a concern   October 17, 2019 — Rated 10 out of 10 by C.G.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job!

Report a concern   October 17, 2019 — Rated 5 out of 10 by M.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Late arrival excellent technician end result not as expected

Report a concern   October 16, 2019 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great!!

Report a concern   October 16, 2019 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After three experiences the technicians have always been friendly, on time, explained everything they were doing and the carpets were cleaned beautifully, Dried quickly and were left smelling fresh and clean.

Report a concern   October 16, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very nice young man. Quick, good, efficient.
Good worker.

Report a concern   October 16, 2019 — Rated 9 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick scheduling, effective, took a reasonable amount of time, pleasant serviceman, good results.

Report a concern   October 16, 2019 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service providers are always polite and try to get my carpets as clean as possible.

Report a concern   October 16, 2019 — Rated 5 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid a very high price for the pet clean. Nothing close to 3 rooms $99. And when he left with his little black light it looked the same as when he started.
I feel ripped off. $900 way to much for whAt I received

Report a concern   October 16, 2019 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   October 16, 2019 — Rated 10 out of 10 by L.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ken was a very polite and respectful worker. He was thorough and explained things well.

Report a concern   October 16, 2019 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly, prompt and fast. The clean was excellent

Report a concern   October 16, 2019 — Rated 9 out of 10 by E.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was friendly and knowledgeable, explained the whole process to me and what I was paying for.

Report a concern   October 16, 2019 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is my go-to carpet cleaning company ! They do fantastic job !! highly recommend them to all my friends.

Report a concern   October 16, 2019 — Rated 8 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service was excellent and product appears to be very good. I just couldn't differentiate Zerorez from other quality services.

Report a concern   October 16, 2019 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good and clean.

Report a concern   October 15, 2019 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were very professional, communicated well, were friendly, did an excellent job . I like that it’s steam based and doesn’t use chemicals. I have used many times over the years and always happy with service.

Report a concern   October 15, 2019 — Rated 7 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Good job! Just what I needed.

Report a concern   October 15, 2019 — Rated 8 out of 10 by D.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

Next time I would like the legs of my coffee table and recliners to be put on foam blocks or plastic strips so that they do not bleed on carpet.


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