Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83503 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2019 — Rated 10 out of 10 by Jestun Ramsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look excellent. Pet stains completely gone. Communication and service people are outstanding.

Report a concern   September 21, 2019 — Rated 10 out of 10 by Linda Pearce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smell pleasant. Giant stain removed easily and carpet was dry by dinner. Very nice service person. I’m insanely pleased. Made me smile when the truck pulled up!!

Report a concern   September 21, 2019 — Rated 2 out of 10 by B.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was hard and crusty after it dried. We have used Zerorez many times before and did not have any problems before. Can a different technician please redo the job?

Report a concern   September 21, 2019 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep, Charles, was very knowledgeable, friendly and efficient. The carpet look and feel fresh and clean.

Report a concern   September 20, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional efficient staff who explain services

Report a concern   September 20, 2019 — Rated 10 out of 10 by Sherry Griffin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. The carpet cleaner was very thorough

Report a concern   September 20, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When Zerorez is finished with your carpets they look like new. They always do a great job. They are on time when they set your appointment. Their techs are well versed in their products as well as the cleaning process. You can depend on their service to be great. I have always been pleased with their service.

Report a concern   September 20, 2019 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employee was very knowledgeable and professional. Carpets felt refreshed and soft as well as looking and feeling clean. Timely and efficient service.

Report a concern   September 20, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech Fabian was fantastic!

Report a concern   September 20, 2019 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech professional

Report a concern   September 20, 2019 — Rated 7 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stains were not removed. Does not smell fresh

Report a concern   September 20, 2019 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest opinions

Report a concern   September 20, 2019 — Rated 10 out of 10 by Patti Dyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean fresh look very pleased

Report a concern   September 20, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet friendly

Report a concern   September 20, 2019 — Rated 10 out of 10 by Nancy Wendeborn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleanest carpet cleaning company around and great price!

Report a concern   September 20, 2019 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or residue left on carpets. Very quick service.

Report a concern   September 20, 2019 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet and tile was cleaned very well and was dry in about 4 hours.

Report a concern   September 20, 2019 — Rated 10 out of 10 by Thomas Scannell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job, will use you again.

Report a concern   September 19, 2019 — Rated 7 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

lower the price on pet treatment. $75 a gallon is a bit steep. being more thorough in the time of appointment.

Report a concern   September 19, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

just want to let you know that we love service that you provided for us the Meridian at Kessler Park. The work was totally impressive beyond our expectations neatly done.. we are looking forward to doing more business in the future your company will be highly recommended two others once again thank you for your services

Report a concern   September 19, 2019 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I prefer not to be bothered with technicians that should be cleaning the carpet, not try to sell me services I do not need. This really irritated me doing the visit.

Report a concern   September 19, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service!!

Report a concern   September 19, 2019 — Rated 9 out of 10 by Kim Loposer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was extremely knowledgeable and very friendly. He is a definite asset to the company.

Report a concern   September 19, 2019 — Rated 10 out of 10 by Angela Stief Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer Service was top notch!

Report a concern   September 19, 2019 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Impressed with tech’s knowledge of the technology.

Report a concern   September 19, 2019 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality

Report a concern   September 19, 2019 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was GREAT!

Report a concern   September 19, 2019 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was terrific and helpful. So far, after 10 days, the stains are still gone. I’m hopeful they will remain gone.

Report a concern   September 19, 2019 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks Bo for finally getting it right

Paul did a great jobπŸ˜ŽπŸ˜ŽπŸŽ‰πŸŽˆπŸŽ‰πŸŽˆπŸ·

Report a concern   September 19, 2019 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ron Self was very professional in explaining the procedure. And Edward did a very good job in treating the stains and cleaning the whole area.


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