Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Baljit Kaur Zerorez Dallas/Ft. Worth
What do you like about our products and services?

best services
Report a concern   October 20, 2019 — Rated 10 out of 10 by Juana Banda Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great friendly service and very good prices.
Report a concern   October 20, 2019 — Rated 10 out of 10 by Patricia Madrid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it Dry’s quick and they always do a great job!!
Report a concern   October 20, 2019 — Rated 10 out of 10 by Michelle gouvia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of service you provide is simply the best! The technician was knowledgeable, professional, and my carpets look amazing!
Report a concern   October 20, 2019 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, effective, affordable.

Report a concern   October 19, 2019 — Rated 10 out of 10 by Kay Rosenwasser Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great and dried very quickly. The txhnician was 9n time, very courteous and efficient.
Report a concern   October 19, 2019 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Successfully removes stains and restores carpets to like new.

Report a concern   October 19, 2019 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No upselling. The techs are friendly, professional and do a great job.
Report a concern   October 19, 2019 — Rated 10 out of 10 by C.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great staff and technicians!
Report a concern   October 19, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, quick but thorough

Report a concern   October 19, 2019 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love Zerorez. The employees are so nice and careful. I tell everyone to use you
Report a concern   October 19, 2019 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Drys really fast
Report a concern   October 19, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was early & my carpets look great!
Report a concern   October 19, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Thorough and professional. Very neat in cleaning and clean up. Pet friendly.

Report a concern   October 19, 2019 — Rated 10 out of 10 by Gale Roberge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling
Reliability
Updates on arrival time

Jeremy the tech was AWESOME! He should be in a program for upcoming managers and a leadership position.

Report a concern   October 19, 2019 — Rated 5 out of 10 by Y.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets look cleaner but the smell when I came home yesterday, one day after the cleaning, was awful. It's still pretty noticeable this morning and I'm not sure what to do.
Report a concern   October 19, 2019 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Dillion was very helpful and did a great job.

Report a concern   October 18, 2019 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful result in my old carpet. Great tech very
Professional

Report a concern   October 18, 2019 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are a couple of spots that weren't removed,however, I know that your man worked hard on them but we still can see where they were. Your technician was very upbeat and explained what he was doing and answered all our questions. We would be pleased to have him back the next time.
Report a concern   October 18, 2019 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, explained services and answered questions. Extremely pleased with service provided.

Report a concern   October 18, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were fast and professional!
Report a concern   October 18, 2019 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   October 18, 2019 — Rated 10 out of 10 by A.C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marcus was great and he did a great job.

Report a concern   October 18, 2019 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergents, dries within 6 hours, rug looks very nice after cleaning

Report a concern   October 18, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase was very courteous and did a great job. Carpet looks wonderful.
Report a concern   October 18, 2019 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great...spots we didn’t think would come out did!
Report a concern   October 17, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and effective, technician was knowledgeable and professional

Report a concern   October 17, 2019 — Rated 8 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

give me all the billing items up front
Report a concern   October 17, 2019 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Terry, did an excellent job in preparing and cleaning my carpet. When it is time to clean it again next year, I will ask that he does it again. Very good service.
Report a concern   October 17, 2019 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Speedy service, very thorough cleaning, courteous employee.

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