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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We own rental properties and tenants can be hard on carpets. Zerorez’s process removes dirt and stains that look impossible to clean. We’re very happy with the quality of your work and determination of your technicians to do the best job possible.
Great job cleaning
No soap or chemicals!
Great service! Very friendly and knowledgeable. Great product the carpets look brand new and smell great!
The tech arrived early, explained all that he was doing, told us about additional products without a heavy sell, was courteous and nice.
My carpet cleaner was very professional and willing to please.
Professional and friendly service person.
some stains can be removed if try.
Professional and personable technicians who take pride in their work. Quality of work is excellent. A miracle was worked on one of my carpets! I love the cleaning without chemicals. Consistent positive experiences.
Carpet feels clean after
Service was on-time quick and priced right. The technician was courteous and professional
The Tech Torrance did an okay job - but I was disappointed. The living room has spots still (now that the carpet has dried), and the living room smells already - like it did before the Tech came. Once the carpet dried the smell came back. I have a very small house and I only had 3 rooms done - living room, master bedroom and daughter’s room. All have heavy furniture in them so there is very little square footage that was cleaned. The total was nearly $450 for the cleaning and I expected a much better outcome. I would appreciate a call from Management to get a resolution to the spots and small. It has been 3 days since the Tech was here. Thank you. First name removed O’Brien Phone number removed.
Great job on my carpets. Very professional.
I had stains that previous companies could not get out but Zerorez did! Bravo!
We had our carpets cleaned a few weeks ago, prior to putting our house on the market. The crew that cleaned the carpets that time seemed to have done a better job than the crew that cleaned them on 10/19/19.
Excellent service and professional technicians. Raymond T is my all time favorite! I’ll ask for him next time.
Great job, our carpet looks great!
Be more exact with your window of arrival. When I made my appointment, I was given a window from 8-10. I called around 11 and they gave me a window from 12-4. It shouldn't be expected to wait ALL DAY for some rugs to be picked up. He arrived shortly after my phone call which I was glad since I had already made plans for that afternoon.
Quality of service and price value.
I was not satisfied with the technician that serviced my carpets on Saturday. Please have someone call me. 469/Phone number removed
That you do not use harsh chemicals. The carpet looks and feels clean!
The technician was super friendly and accomodating. He did an awesome job on the rooms that really needed it, spent a lot more time that was planned and did the last two rooms rather quickly. There are still traffic stains visible. Overall he was superb.
EVERYTHING!!
Especially how clean my house smells now
clean without chemicals dried very fast looks excellent feels softer
technician was knowledgeable kind hard working and friendly
My house smells so fresh ans ckean now. And James was very nice and professional, i will be using them again.
Great job; no complaints at all!
The service person was great. He explained everything before hand and did an excellent job.
The technician, Stephen, was great. Very knowledgeable and friendly. The carpet cleaning, however, was disappointing. Most of the spots in the carpet that were the reason for the cleaning still remain. Before cleaning, Stephen walked the house and recommended an upgrade to the cleaning to address the spots, which I agreed to. However, the upgrade didn't address the issue. I contacted zerorez and a follow up appointment has been scheduled.
Very friendly and professional, carpet looks great!
Honest and professional serviceman. White rug and chairs are not perfect but cleaning has them looking much better!
Our technician was awesome and so nice.