Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 25, 2019 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was great! Love this company!
Report a concern   October 25, 2019 — Rated 8 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have used Zerorez for several years and the service and cleaning is usually very good. This time, the carpets didn't seem to be as clean as they usually are when the come out. They are still clean - but I still see spots that First name removed't look completely clean.
Report a concern   October 25, 2019 — Rated 10 out of 10 by Justin Frazell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Top notch service from doorbell to departure.

Report a concern   October 25, 2019 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The basic cleaning package was the best I had ever had. The extra spot removal treatment at $75 an area was ridiculous. I ended up not doing it. My technician was so nice and friendly. He was very professional and quick.

Report a concern   October 25, 2019 — Rated 5 out of 10 by S.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’m not disappointed yet. My rug was picked up this week and probably won’t be back for 2-5 weeks. There is no way for me to grade you yet.

Report a concern   October 24, 2019 — Rated 10 out of 10 by Rosemarie Steffen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ALWAYS GREAT!
Report a concern   October 24, 2019 — Rated 10 out of 10 by Jeanna Ellis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and thorough service. Finley did a wonderful job!

Report a concern   October 24, 2019 — Rated 8 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Unfortunately I chose not to use your service but the gentleman who came to my house was extremely polite and helpful. He explained in detail the work and the cost. He checked our house and measured dust in various places. This was a help to use considering we had to pay for his visit. Thank you sir, for your knowledge , kindness, and helpfulness.
Report a concern   October 24, 2019 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

God service

Report a concern   October 24, 2019 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks clean
Report a concern   October 24, 2019 — Rated 10 out of 10 by Ed Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was knowledgeable, thorough, and courteous. We will definitely call them again.
Report a concern   October 24, 2019 — Rated 9 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and professional

Report a concern   October 24, 2019 — Rated 10 out of 10 by E.D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job
Report a concern   October 24, 2019 — Rated 10 out of 10 by G.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech very knowledgeable.
Job completed in great time and fashion.The tech works at getting the carpet as clean as possible.
Able to answer questiins.
Pleased with finished job.
Report a concern   October 24, 2019 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My reservation time was not met but my carpet looks great!

Report a concern   October 24, 2019 — Rated 10 out of 10 by T.N.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and done in a timely manner.

Report a concern   October 24, 2019 — Rated 8 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

I never received my receipt for service. I was told it would be emailed to me.
Report a concern   October 24, 2019 — Rated 10 out of 10 by David Peavy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of the technician was outstanding. I really like the products because not only does it make your house smell clean they are also green.
Report a concern   October 24, 2019 — Rated 9 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was very professional and courteous. He went about his business with minimum delay.

Report a concern   October 24, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is clean the stains are removed, and there is no toxicity to my dogs. Also, the technician is very friendly, efficient, and knowledgeable.
Report a concern   October 24, 2019 — Rated 10 out of 10 by Brandi Stephens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees friendliness very professional

Report a concern   October 24, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

nice job
Report a concern   October 24, 2019 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look fabulous! I even recommended you to my neighbor !! They will be in touch!
Report a concern   October 24, 2019 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came to our house to clean the carpet was wonderful. This is the third time we have had your company to our house. He was by far the best ever.

Report a concern   October 24, 2019 — Rated 10 out of 10 by Larry Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent from start to finish.
Report a concern   October 24, 2019 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional kind and thorough
Report a concern   October 23, 2019 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dillion was great. Explained everything. Was very friendly and worked cleanly.
Report a concern   October 23, 2019 — Rated 10 out of 10 by Jeremy Hellinger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, fast work, fair price!!!
Report a concern   October 23, 2019 — Rated 10 out of 10 by James Treadwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got rid of old pet urine stains !
Report a concern   October 23, 2019 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Well my 99$ special ended up being 177$ with environmental fees , taxes and upselling😏

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