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based on 83502 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I paid a very high price for the pet clean. Nothing close to 3 rooms $99. And when he left with his little black light it looked the same as when he started.
I feel ripped off. $900 way to much for whAt I received
Everything!
Ken was a very polite and respectful worker. He was thorough and explained things well.
The technician was very friendly, prompt and fast. The clean was excellent
Staff was friendly and knowledgeable, explained the whole process to me and what I was paying for.
Zerorez is my go-to carpet cleaning company ! They do fantastic job !! highly recommend them to all my friends.
Service was excellent and product appears to be very good. I just couldn't differentiate Zerorez from other quality services.
Good and clean.
Technicians were very professional, communicated well, were friendly, did an excellent job . I like that it’s steam based and doesn’t use chemicals. I have used many times over the years and always happy with service.
Good job! Just what I needed.
Next time I would like the legs of my coffee table and recliners to be put on foam blocks or plastic strips so that they do not bleed on carpet.
Provide all possible costs up front instead of moments before cleaning is to beginning. We were very surprised at the additional costs presented at the time of cleaning. It would have been better for these costs to be presented during the “free estimate” call/inquiry. The technician was very professional and thorough while cleaning.
Carpets look beautiful Anthony knew his products and was very personable
CJ did a great job--knowledgeable, courteous, efficient, polite, trustworthy.
Good work
Tech was great
The technician was excellent.Very professional,thorough and polite
The tech was very nice and professional but he worked very quickly. When I went upstairs to see the carpet, it really didn't look any better than before. The total bill was over 500.00 and I don't really see the value for the money I spent. I won't be using this service again. I was attracted to the fact that chemicals weren't used but I don't think it provided a quality clean. Very disappointed.
Randy did an incredible job!! The work was excellent. Your prices are more expensive than other companies offering similar services.
Excellent work. Will use again and recommend to friends and family.
Quick and results instantly
The technician arrived on time, walked the rooms and inspected the carpet. He showed us what he had found and provided us options on how to treat the ground in spill/dirt. The carpets were cleaned in a timely manner and look great.
Carpet cleaning service is amazing! Left my carpet like new!
Prompt, friendly, quality service.
Zerorez did a great job of cleaning our carpets. Raymond was very friendly and professional, and he did a fantastic job of cleaning our carpets. He also informed us about an optional protectant which we chose to add and we think that will help us to keep our carpets looking great in the future. We were very happy with the services provided and the end result of great looking and cleaner carpet. Job well done! Thanks!
Dillon did a through job & explained the process as he went along. He was very polite & professional. I was very pleased with my carpets afterwards .
GREAT SERVICE! VERY CLEAN RESULTS.
The employee who serviced our carpets was great.
The young man that did the cleaning.

Your service providers are always polite and try to get my carpets as clean as possible.