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based on 83366 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
punctual-friendly-affordable--good job
Was very disappointed in pricing of cleaning my area rugs. I felt like I got nickel and dimed and still have stains on my carpets.
Did not get the "New20" discount. Service person could not do it before charging. Told me to call office. Called office and they also stated that they also could not do so. Stated they would credit it to my next carpet cleaning service, given that I elect to do so, which at this time I am not leaning in that direction, due to this.
The team was professional, reasonable, and friendly during the initial visit. They explained their services clearly and did try to promote additional options, which I understood and politely declined.
However, when I requested a recleaning of the stairs and a closet to address stubborn stains and dirty carpet areas, the second technician seemed unenthusiastic and did a quick, less thorough job. Unfortunately, the follow-up service did not meet my expectations.
Consistently professional service, shows up on time and does great work! My carpets look so much better! They respect your time and often show up early if you're available. I strongly recommend them, we use their services annually.
I bought this house brand new 2020. The house is four years old. There was just a little patch in my living room under my favorite chair and then in my office under my desk that the guy couldn’t lift up the dark area. He did try several times. It wasn’t even dirty. the water was almost clean just a little light brown. The guy was very polite, very professional, but I resented the fact that he walked through my house with his sneakers on. Not even I walk around the house with shoes on everyone leaves their shoes at the door. He told me it was Co. policy for them to wear their sneakers. I can understand that But walking around my house after he left and things dried you could see the outline of his sneakers, even the ridges under his Snickers all over my floor the list that he could’ve done was mop it up now I have to go and mop it up. I understand your policy, and I expect the company to respect my house rules.
Bobby did a great job. He did a thorough job, was knowledgable, cared for our home, was organized and I’m very pleased. Highly recommend
A job will done
The people make the difference.
Great! Tristan was very personable and explained everything as he went along. Very pleased with him and with the service all the way around. Highly recommended.
Outstanding service once again…Only Carpet Cleaning Co I’ll ever us!
John was an excellent technician, explained everything and likely results before the work, including checking the fabric content of the sofa before cleaning part of it. Work charged for was fair, timing was good, happy with the clean results!
Fast, friendly, and quality services every time.
easy to schedule; tech was polite and on time and did a good job
Great job!
Professional and caring. Gave me true peace of mind. Excellent experience. Cesar and his moving team anre outstanding.
They were flexible with the scheduling, even though I had to make a change on the day. They called to inform me when they were going to be arriving & They Did! He walked through & reviewed the goal all while finding out my expectations. Told me how it was going to go & proceeded to execute! Pablo is definitely an asset to the firm!
Great job. The Technician Julian was excellent. Loved his service.
I had a wonderful experience! Alberto Gamero communicated well, paid attention to detail and provided an overall pleasant experience. I am so happy with the results!
Professional
On Time
Communication
Made Suggestions
Cleaning was done to my satisfaction
Brenda
Burleson, Texas
Fast, efficient, professional. They do what they say they will do!
Antonio did a great job. Communicated what I needed and very thorough. I am very satisfied with the work.
William was the very BEST! Our tile floors and grout look great!
Carpets looked great and Paul provided exceptional service
I like being able to choose the first appointment of the day. Carpets always look very good.
Fred did a great job. Professional, friendly, helpful.
Zerorez provides excellent service from start to finish! They responded promptly when I reached out about a spot that needed to be redone, and took care of it quickly and professionally. I also love that their cleaning process is non-toxic and safe for our home—and best of all, the carpets dried super fast! Highly recommend them for a safe, efficient, and thorough carpet cleaning experience.
No chemicals. Helpful people, great job!
Very clean, minimal chemicals used. Fast and friendly service.
Luke did a good job.