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based on 83374 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician took great care and a super high level of attention to detail to get all of our AC units cleaned up.
After cleaning our rugs it looks good, but it left with a very unpleasant odor. We don’t have pets.
Jake was efficient, personable, and professional and did a great job cleaning our carpeting!
Customer service
Outstanding service. Quality product.
Staff was very friendly and efficient (Tevon and Keith)
Equipment seemed to do a very good job of taking stains out quickly.
Bert was fabulous. He was able to get stains out. I didn’t think would be able to be removed. He was polite, courteous, and very professional. I have used this company for many years and the expectations are always met. Thank you very much Bert and zerorez
I’ve been using you all for at least 2 years and I was very satisfied with the results at another home that I was living at but now at our new location the job performed wasn’t good at all and I think for $180 it should’ve been way better than this. Also, the job wasn’t worth the amount that I paid and truly I really just need a refund because now I’m truly not satisfied with the overall job that was done. Now, I’m very skeptical about even having you all come back out again to redo it ever again which has to be free and not sending the same guy back out because I can tell he’s new.
Technician was friendly and seemed to do a good job. Carpet stayed wet longer than anticipated, even with fans on it.
ON time and very friendly. did a great job
Service was timely & explained very well. Cleaning was amazing. No harsh chemicals or fragrances used. Will def be using again & recommend.
Very friendly and great service. We will definitely use again in the future
From past experience, I remembered that the claim of not leaving a residue that attracts dirt was true.
I was glad they provided service in the city where we moved.
Clean carpet. They do a great job
A quick and easy call to make a next day appointment. The tech that arrived, called before arriving and provided amazing service!
I liked how professional our service was and I was pleased with the results.
X
Left a stain that was not there before and I didn’t realize it because a sofa was blocking my view
On time, experienced technician, performed the carpet cleaning efficiently and was finished!
Good job!
Excellent service from technician
great service, on time, paid close attention to stains
Carpet gets drier quicker.
He cleaned really well and knew what products were needed to remove stains.
Easy to book appointment, like the idea of "soap free" cleaning
Like the no chemical product that cleans well and leaves no residue. Technician was very knowledgeable and gave us information on carpet drying, and preserving to make carpet last longer. Chris did a fantastic job.
I was informed that I would receive 4 tickets for a Texas Ranger game if I booked before 3-31-25 in a promotion. I did and my service was completed day's ago and I paid cash. No email notification about the future tickets as of today. I just don't know what's going on.
Very Friendly and time efficient
Very impressed with the service and professionalism. Selling my house and they made the carpet look new again.
The technician was very courteous & professional. We also appreciated the advance notice of his arrival time. Will definitely use again!
The carpet stinks worse now. The guy who cleaned the carpet was nice and did a good job. I had a pet urine spot in my closet that needed to be cleaned. The carpet was cleaned and the deodorizer covered the smell until it dried. Now it just stinks like urine. The extra money I spent for the pet treatment was a total waste.