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based on 83374 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was the best my carpets have ever been cleaned. Outstanding and professional , polite service. Awesome job on my carpets.
Always professional, friendly and the carpets looks like new when finished.
Carpet looks worse than it did before it was "cleaned" looks like all that was done was brought all the dirt to the surface. The area that was cleaned was much more humid than before the cleaning was done which leads us to believe that because the floor looks dirtier and the area humid, the cleaning solution / liquid was never sucked up and removed. We were left with a dirty wet carpet.
Very polite and professional cleaning technician was on time and very thorough with the cleaning service. Great job done.
Our guy should get a raise.He was AMAZING. He was so kind and explained every thing.
Cleaning options were explained thoroughly, as well as upkeep on carpet after treatment.
Technician was very knowledgeable and thorough
The service was excellent. He explained the entire process and tips for upkeep. Would use the service again. Punctual, professional and friendly.
Consistently a great job.
Technicians are respectful, communicative, and efficient.
Less than 24 hours past when stains were returning into the carpet. The tech was very nice but disappointing when the stains came back.
Professional staff and reasonable prices
We always chose Zerorez for their trusted service. Always do a wonderful job.
Fast scheduling, Diamond was great. Carpets look fantastic .
The technicians are friendly and knowledgeable.
My service tech was amazing! I took advantage of the 3 room promotion and even thought he tried to prepare me that he wouldn’t be able to get them clean he did amazing. He worked diligently and hard to ensure excellent quality all while providing excellent customer service. I will use again in the future
Everythin
Does a very good job of cleaning for pet accidents.
Well organized, this staff member was very professional and kind.. Luke was his name.
A great job was done by Luke.
We have loved getting our carpets cleaned so we thought we try the tile and grout. First, we ended up paying double what we were quoted. Which I totally understand it was an estimate, just was not expecting it to be doubled. I also wasn’t told it was extra for real stone with we have in our kitchen until he gave told me the total. Our tech was nice and we didn’t have any problems with him. Grout looks cleaner but there are still areas that I think could have had a little more love.
So although it looks better than it did before, we are not fully satisfied for the amount of money we had to pay.
Great customer communication. Good specials and the techs are always very nice
Professional and timely. Great service!
My two chairs are about eleven years old and have never been cleaned. They now look beautiful as do my other items and rug that were cleaned. I will definitely use your services again as well as recommend you to my family members and friends. I was also very impressed with the professionalism of the gentleman you sent to do the service.
Chris arrived right on time and did a thorough job on our carpets. He was courteous and professional.
Our carpet tech Cesar was professional, did an outstanding job getting the carpets clean and very personable and friendly. The promotion was very helpful.
We were promised ranger tickets for the service and never received them.
Answer a phone instead of forcing customers to only communicate via email.
Timely, professional and affordable
Our technician was courteous, on-time,very thorough. Our carpet looks great. We highly recommend ZeroRez.
Every thing was Grrat!! Excellent customer service and the carpet looks and smells great

The tech that came out was incredibly nice and kept me informed along the process. I will 100% be using Zerorez again!!