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based on 83374 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and professional
Good communication, quick and efficient
When you wash fabric with soap and water, but don't get all the soap out, it leaves the fabric feeling stiff. My carpet feels stiff like that, not soft. Since it took your representative a little over an hour to clean three bedrooms, a hall, and living dining area plus steam clean the grout in two bathrooms, I feel like it might have been a superficial job. Since the representative said he couldn't get the grout around the toilets as clean as other parts - which he did do a great job of cleaning - the dark spots are very obvious now.
They always do great work!
Always has the most helpful employees!
Thorough. Courteous. Professional. And what a clean!
The tech explained things clearly
Everything is clean and fresh. The professionals are friendly and helpful. Stains are gone.
Your prices are pretty high
Pleased with the service I received.
I wanted to add some upholstery service the day of the service. The technician didn’t have the appropriate tools to do that. I think any of your trucks should show up ready to do any of the services that you do offer
Thanks so much for the wonderful job done cleaning carpet in my home this week. My son had a small dog in the home before moving and I was afraid he had done some unknown things. I really appreciate when you're upfront and fair where you don't create issues but told me there was no damage and all I needed was a good cleaning. It looks good and smells fresh. Thank you!
They are prompt & very professional. Also he was very thorough in removing the stains. Thank you.
I didn’t like the huge hose that was dragged into my house. Thought the equipment would be smaller.
Great Job
Zerorez did a terrific job cleaning our 30 year old carpet that was very stained and smelled bad. It now looks new and smells fantastic. Their tech, Jaime was so professional and courteous. I am beyond impressed! We will definitely use them again and again.
I absolutely love the service that was provided to me.
Rep was professional and detail oriented. The couch cleaning turned out great!
I scheduled to have the carpets cleaned due to pet odor. The service person said he used the pet deodorizer, but the carpets smelled worse after cleaning them. I was out of town and expected them to be better but they were not. I don't know if cleaning them again would help.
The technician arrived on time and provided outstanding customer service
Wonderful customer service.
My two technicians were on time and very professional.
They gave me several recommendations to help with the cleaning.
They cleaned up the rooms very nice and would highly recommend them and will use them again as well!
Original spot is not significantly larger (4x) than it was before.
Friendly knowledgeable technician. On time, pleasant, conscientious, knew what he was doing, was quick and thorough
Very quick turn-around and professional service.
Excellent service! Technician went above & beyond to make sure we were satisfied! Would highly recommend!
It works without the circular scrubbing
Jessy was EXTREMELY polite and was gentle with the walls, using covers and not slinging anything around. While he did work hard, we found that he overlooked all the crevices between the cushions, we checked everything after the sofas were dry and found that these areas where still quite dirty and a good amount of dirt and crumb debre was still present. It was not up to the standard I was expecting.
I have used Zerorez for over 10 years and have had nothing but great results. Technicians are always friendly and great to work with.
Good man good job

Ordered pet treatment. They jacked up the price $300 (bait & switch), which I paid, but the smell is still there.