Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83374 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Kelli Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and great customer service! They did an excellent job!

Report a concern   April 4, 2025 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician worked very hard and was pleasant.

Report a concern   April 4, 2025 — Rated 9 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician worked meticulously and thoroughly. We are very pleased.

We especially like that you do not use perfumy soaps.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Malcom Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The thoroughness of the cleaning and the professionalism of yech.

Report a concern   April 4, 2025 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   April 4, 2025 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Helpful scheduling, with friendly and thorough service.

Report a concern   April 4, 2025 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, carpets are always so clean and smell great after!

Report a concern   April 4, 2025 — Rated 10 out of 10 by Betty Harrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service above and beyond expectations. Prompt and courteous. 10 out of 10!

Report a concern   April 4, 2025 — Rated 10 out of 10 by Carol Poticha Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I know that you don't leave a residue in the carpets. They're almost dry when the service leaves.

Report a concern   April 3, 2025 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removed stains and cleaned without chemicals. Always knowledgeable and friendly folks.

Report a concern   April 3, 2025 — Rated 10 out of 10 by Lauren Carpenter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was on time, fast, and professional! I didn’t even know that our carpet could look as good as it does!

Report a concern   April 3, 2025 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service technicians and carpet results

Report a concern   April 3, 2025 — Rated 10 out of 10 by Ken Hoffarth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician for my rugs was very professional. He was very courteous and did the job with care. I would recommend Fred

Report a concern   April 3, 2025 — Rated 10 out of 10 by Tori Caves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a great job and our couch looks so clean! This is our second time using y’all. Having small kids and a light colored couch, it just gets dirty. But zerorez made it look so much better, fresher, and cleaner! The employees are always so nice & friendly too. Highly recommend.

Report a concern   April 3, 2025 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning my tile and grout!

Report a concern   April 3, 2025 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with Zero's service.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Dana Croll Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service as always!

Report a concern   April 2, 2025 — Rated 10 out of 10 by Cheryl Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We received great service and our carpets look great!

Report a concern   April 2, 2025 — Rated 10 out of 10 by John Hopkins Sr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very easy to work with Zerorez. Fabulous products!

Report a concern   April 2, 2025 — Rated 10 out of 10 by Mary Kay White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's always easy to schedule with Zerorez - reminders are sent. Our technician was very professional and considerate of our house while working. Quality work and great results!

Report a concern   April 1, 2025 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent from the scheduling to the updates on preparing for the appointment and arriving on time!!t

Report a concern   April 1, 2025 — Rated 10 out of 10 by Suzette Prince Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic job. All stains gone and carpet looks brand new. Thank you for a great job

Report a concern   April 1, 2025 — Rated 10 out of 10 by Mary McGregor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very affordable service. The cleaning solution used on my carpets don't leave a smell or residue behind.

Report a concern   April 1, 2025 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After he clean the vents I did breathe better.

Report a concern   April 1, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very satisfied with the work, knowledge Zerorez tech had . He was very pleasant he answered my questions. Even took pictures for me .

Report a concern   April 1, 2025 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Before sending an invoice make sure to discuss it with the customers and explain the numbers. When I scheduled an appointment it was showing $300 in the invoice and then when the technician arrived I received text with $700 invoice. And the technician was working on the cleaning already.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Gregg Day Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My experience with Zerorez has always been positive. We have used them for the cleaning of our carpets for the last 4 years and have never been disappointed. As usual, Julian was detailed in his explanation, thorough in his performance and careful in his post-cleaning walk through. We were completely satisfied in all aspects of the job performance. Will we use them again? Most definitely! Thank you.

Report a concern   April 1, 2025 — Rated 0 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician hardly spent any time at my house for 2 rooms of carpet and a sofa. He did a real shabby job on my sofa, leaving water spots. The carpet doesn't look any better than it did. He barely spoke to me, and did not tell me any instructions for how to let it dry or when to put furniture back. He also left footprints all over my house.On my wood floor from the wet carpet, he was on. He had body odor as well which was offensive. I am not happy at all with the service.

Report a concern   April 1, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice tech

Report a concern   April 1, 2025 — Rated 10 out of 10 by Jill Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier was great. He respected our home, was super polite, and made sure we understood the process before he started. Our carpets look great. 100 % satisfied.


Privacy Policy