- Phone: (214) 372-5326
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based on 84489 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience. Terry was our tech and he was great. He was very polite and told me what he would be able to do and made recommendations. I will definitely recommend Zerorez to all my friends!
Tech did great. Scheduling was a nightmare and involved unreturned messages on Facebook and the website. Finally scheduled by phone, and the rep I spoke with was supposed to call back the next day to confirm something, and she never did.
I'd use Zerorez again, but the local management needs to get their act together. People with less patience than me would have long since called any of the other dozens of carpet cleaning services in DFW.
it worked amazing!! better than any carpet cleaning I've had. and even with 2 dogs and a cat! also fast and the technician was awesome.
On time, very knowledgeable, quick and very efficient
We have old plastic berbur carprt thats hard to clean but you always get it clean.
I had to call them because a couple of spots came back and they were very good about sending someone out the next day
Prompt, friendly tech who was very professional
The job y’all do is excellent. The technician (CJ) Was amazing! My carpets look like new again!
Customer service was friendly and knowledgeable. Fast service with a smile.
Rep was on time. Carpets were really cleaned. All work done ina timely manner. Good prices for carpet cleaning.
Great experience. Tech was timely and did an exceptional job for us.
Rug looks wonderful. I was not home and my husband was and I was the one that got the quote and they quoted 20 for stain guard and charged my husband $30. I would tell friends don’t trust their quote on the phone.
Very timely, let me know everything that was being done.
Our tile and grout were awful. Filthy. Embarrassing. Marcus came out and did a test area to make sure we liked what we saw. If we didn’t like it, he would leave and there would be no charge. He was like a miracle worker!!!! Our grout looks brand new. I can’t saw enough good things about the whole process!!! We had another company come out and give us an estimate. My mom recommended you so I gave you a call. Best decision ever!!! Best company and Marcus was fabulous.
Very friendly service. Dillion is very hard working.
Professional
Some of the techs are fabulous!
Clean carpet that dried quickly!!
Good service
Fantastic results; carpet and upholstery look like new!
Quality work, transparency in pricing, punctual, did not try to sell unnecessary services.
Cheap n friendly
Timely service
The professionalism of your people, the quality of the work, and the results.
I had my carpets cleaned and they look new after 7 years in an apartment with two cats and a long-haired German Shepard.
Also had the air ducts cleaned which was the best decision I could make to improve the quality of my living space without moving into a new place.
Techs are always on time, professional, and courteous. Also, love the "no residue" process.
Cesar, the technician, was great. Very personable and explained everything that needed to be done and how it would be accomplished. He was in and out with little disturbance. I’ve used them before and certainly will again. The carpet looks like new.
The cleaning process is the best I ever had. This time the tech I had was outstanding. Dionate was timely very, professional> He explained why my carpet had more dirt in one area than other area. It is due to what I use to clean my tile. this carries dirt to my carpet. I am thinking about having my tile cleaned when there is a special.. I want to use this tech each time I schedule a service in the future. My carpet really looks good. He even explain the sealant I could get for my carpet and how it would be helpful. I am considering it for the next cleaning. The teh was very knowledgeable and really promoted the company without being threatening/pushy salesman attitude. I think this is my second cleaning but I referred people to you that has used your services.
Our tech was very friendly and knowledgeable. He did a walk through before and after cleaning all carpets.
He pre treated the trouble areas snd did a great job getting spots out.
First of all, Oscar was so nice and professional! He explained absolutely every bit of the process to me before he started! I loved the way my carpets looked!
Raymond was wonderful!