- Phone: (214) 372-5326
- Visit Website
based on 83502 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, Dylan, was extremely informative and polite.
Marcus did an excellent job and was very personable. The carpets look and smell like night and day.
Your service technician Rick was very courteous & professional.
The Zerorez process is very effective.
Thank you for all you do in keeping our carpet & tile clean!!
The Riddell's
Very through and pleasant. Did an excellent job..
The servicemen did a great job of cleaning the carpet and the chairs I was very pleased
The gentleman who did the work did a great job. Was also very pleasent and professional..Pleased with the result.
my hallway didn't get as cleaned as I hoped for. the 2 bedroom were better than I expected.
Better communication. Misunderstood phone number was landline, not cell. Didn't get communication about time of arrival.
Great service. Technician was very through in assessing our needs. We love and trust Zerorez for our carpet cleaning needs.
Nice person, he showed and told me what he was doing. I was able to see the dirt he was getting out. No smell no hassle. Great job on the carpets.
Thank you
I’m not that impressed. I still have a few spots on my carpets. I don’t have pets and didn’t have any miracles to work, and so I expected that my carpets would end up looking cleaner. I paid a lot of money, a lot more than what I thought I would based on your 3-room $99 special, and since I paid a lot, I expected very good results. In addition, it’s now more than 24 hours since the cleaning and my carpets are still quite damp. I was told they would be dry in 4-6 hours.
I would be happy if I had gotten what I paid for, but I feel I did not.
My representative was very knowledgeable and very patient and polite. He was able to complete the 3 rooms in a very timely matter.
Daniel was excellent at customer service.
The two were very efficient and polite. I like the fresh smell of your product. I do wish it woul dry faster.
Carpets look great, and I appreciate that you don't use any harsh chemicals. The two gentlemen who came were very polite, knowledgeable, and careful with our furniture.
nice worker, did what we asked in a timely manner.
Good service but we did have to have the tech come back out a second time to clean up an obvious problem.
Better cleaning on the tile flooring in the corners and against the mop board.
The young man who did our carpets was amazing. He was so professional and respectful.
The floors look great.
Chemical free steam cleaning. Always excellent customer service.
no chemical used
I had the original wool carpets cleaned about 17 years ago by Zerorez in a 1920's house. They were beautiful! After the housing bubble burst, I moved so frequently that I did not have a need to have my carpet cleaned, until recently. I was so impressed and pleased with the first Zerorez experience, I scheduled for a carpet cleaning. I was not disappointed! Dionte was punctual, professional, polite, used his booties and did a beautiful job on 20 year old carpet. I could not be more pleased and I will be asking for him again, soon, with another property that will shortly need to have the carpets cleaned. Thanks, Zerorez and Dionte!
Service was amazing and the gentleman who cleaned the carpets was extremely professional and nice. I would highly recommend Zerorez to anyone and everyone. The carpets have never been cleaned this well by any other service. And did I mention professional and nice?!?!
Our technician was great! really professional and personable. Would highly recommend him and zerores anytime!
The Services, employees and the rug dries in a short time.
Fast friendly service on time
No harsh chemicals
Did a good job.
Excellent and fast! Thank you. LC

you are always on time when appointment is set. Very professional, friendly workers, and the carpet always looks like new.