Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83501 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 11, 2019 — Rated 10 out of 10 by Sandy sandy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service and how clean the carpets look now.

Report a concern   November 11, 2019 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how the people from Zerorez do their work.

Report a concern   November 11, 2019 — Rated 10 out of 10 by Jerry Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your floor tech was very professonal and i could tell that he cared about doing the job the best that he could. Thanks fo the help I will deffently recommend you company to my freinds and work coleges.

Report a concern   November 10, 2019 — Rated 10 out of 10 by Lucy Kuhn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that my carpets are cleaned fast, they dry fast, and don't feel stiff once they're dry since there are no soaps used. They look and feel great!

Report a concern   November 10, 2019 — Rated 9 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was fantastic and so far I am happy with my carpet and thrilled with the upholstery!

Report a concern   November 10, 2019 — Rated 10 out of 10 by Jeffery Mitchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Superior service and quality

Report a concern   November 10, 2019 — Rated 10 out of 10 by J.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Customer Service from the Tech. He was very able and picky with his technique. I am OCD, so I loved that alot. Very methodical, quick, and on top of everything.

Report a concern   November 10, 2019 — Rated 10 out of 10 by Laurie Wallace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employee reworked areas we asked about. Carpets look fantastic. He worked very hard!

Report a concern   November 10, 2019 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your services were exceptional. Your tech Marcus was a true professional and represents your company to a high degree.

Report a concern   November 10, 2019 — Rated 1 out of 10 by G.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are still stains.

Report a concern   November 10, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was on time (actually called and asked to come 30 minutes early!! I was happy about that) he was professional, smart & Careful with my furniture went above and beyond! Explained everything. Very Happy.

Report a concern   November 10, 2019 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks and smells great. The gentleman was professional and knowledgeable. I will definitely use zerorez again.

Report a concern   November 10, 2019 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the "no soap" clean that Zerorez does. My carpets and tile are clean, feel good and don't get dirty as quickly. Service is prompt and reminders are great.

Report a concern   November 10, 2019 — Rated 10 out of 10 by Mona L. Kurtz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy, dependable and great service and results.

Report a concern   November 10, 2019 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service

Report a concern   November 10, 2019 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nothing is harmful to pets and children. The process was fairly quick and dried faster than we expected.

Report a concern   November 10, 2019 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and informative technician! Dylan or Deleon !!! He is Cajun so he talks fast!!!!
great job!!!! Thank you!

Report a concern   November 10, 2019 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable and very through

Report a concern   November 9, 2019 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative that came out was on time & very courteous and professional. He explained every step of the process, even performed a spot test to show the before & after, to allow us to make a go or no-go decision. Our carpets were clean as new after it was all done. We were so surprised by the results & will definately be using Zerorez again.

Report a concern   November 9, 2019 — Rated 7 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very good and did the best he could in removing some old stains. He is an asset to your company. My one thought is that the service is expensive and advertising 3 rooms for $99 and then having to add $10. more to my bill for water disposal service is irritating.

Report a concern   November 9, 2019 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Plan options. Prompt, professional, very thorough. Carpet looks great!

Report a concern   November 9, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are knowledgeable and friendly.

Report a concern   November 9, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We go back to the days of Venturi Carpet Cleaning! What we like best is no chemicals and nothing left on the carpets. And, of course, you get them very clean.

Actually, I already have recommended you to friends. I had posted on Facebook about you being here. Some asked how it was and I responded that it was great!

We also appreciated the technician who was here. He was very personable, very thorough, and got the job done in a timely manner.

We're glad we had you here. We'll continue to use your company - regardless of the name. :-)

Report a concern   November 9, 2019 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been a long time customer. Your guys are friendly, and knowledgeable.
AND they do a great job !!
Thank you--

Report a concern   November 9, 2019 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job

Report a concern   November 9, 2019 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician performed the cleaning. Carpet cleaned thoroughly and without chemicals.
Every time we use your services we get consistent results. We are a happy customer.

Report a concern   November 9, 2019 — Rated 8 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The cleaning is very good. I would say great but I feel the technicians either lack training or not receiving the proper training to grow a business.

I do not give a 10 because the call center for setting appointments, etc. is terrible. I feel it is build by individuals with no feelings or understanding of customers. Hugh disconnect and lack of care. Almost enough not to use ZeroRez.

Report a concern   November 9, 2019 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, professional, and effective.

Report a concern   November 9, 2019 — Rated 10 out of 10 by E.A.L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys are great! The technician worked very hard to remove an unknown stain and it is practically gone. Thank you,
Leah and Name removed

Report a concern   November 9, 2019 — Rated 10 out of 10 by Karen Herbst Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service!


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