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based on 83501 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like how the people from Zerorez do their work.
Your floor tech was very professonal and i could tell that he cared about doing the job the best that he could. Thanks fo the help I will deffently recommend you company to my freinds and work coleges.
I like that my carpets are cleaned fast, they dry fast, and don't feel stiff once they're dry since there are no soaps used. They look and feel great!
My tech was fantastic and so far I am happy with my carpet and thrilled with the upholstery!
Superior service and quality
Excellent Customer Service from the Tech. He was very able and picky with his technique. I am OCD, so I loved that alot. Very methodical, quick, and on top of everything.
Employee reworked areas we asked about. Carpets look fantastic. He worked very hard!
Your services were exceptional. Your tech Marcus was a true professional and represents your company to a high degree.
There are still stains.
My tech was on time (actually called and asked to come 30 minutes early!! I was happy about that) he was professional, smart & Careful with my furniture went above and beyond! Explained everything. Very Happy.
Carpet looks and smells great. The gentleman was professional and knowledgeable. I will definitely use zerorez again.
I like the "no soap" clean that Zerorez does. My carpets and tile are clean, feel good and don't get dirty as quickly. Service is prompt and reminders are great.
Easy, dependable and great service and results.
The service
Nothing is harmful to pets and children. The process was fairly quick and dried faster than we expected.
Very nice and informative technician! Dylan or Deleon !!! He is Cajun so he talks fast!!!!
great job!!!! Thank you!
Very knowledgeable and very through
The representative that came out was on time & very courteous and professional. He explained every step of the process, even performed a spot test to show the before & after, to allow us to make a go or no-go decision. Our carpets were clean as new after it was all done. We were so surprised by the results & will definately be using Zerorez again.
The technician was very good and did the best he could in removing some old stains. He is an asset to your company. My one thought is that the service is expensive and advertising 3 rooms for $99 and then having to add $10. more to my bill for water disposal service is irritating.
Plan options. Prompt, professional, very thorough. Carpet looks great!
Your technicians are knowledgeable and friendly.
We go back to the days of Venturi Carpet Cleaning! What we like best is no chemicals and nothing left on the carpets. And, of course, you get them very clean.
Actually, I already have recommended you to friends. I had posted on Facebook about you being here. Some asked how it was and I responded that it was great!
We also appreciated the technician who was here. He was very personable, very thorough, and got the job done in a timely manner.
We're glad we had you here. We'll continue to use your company - regardless of the name. :-)
I have been a long time customer. Your guys are friendly, and knowledgeable.
AND they do a great job !!
Thank you--
Did a good job
Professional technician performed the cleaning. Carpet cleaned thoroughly and without chemicals.
Every time we use your services we get consistent results. We are a happy customer.
The cleaning is very good. I would say great but I feel the technicians either lack training or not receiving the proper training to grow a business.
I do not give a 10 because the call center for setting appointments, etc. is terrible. I feel it is build by individuals with no feelings or understanding of customers. Hugh disconnect and lack of care. Almost enough not to use ZeroRez.
Timely, professional, and effective.
You guys are great! The technician worked very hard to remove an unknown stain and it is practically gone. Thank you,
Leah and Name removed
Professional service!

The customer service and how clean the carpets look now.