Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83500 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 25, 2019 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were awesome! Very professional and respectful. They did a wonderful job.
Very pleased.

Report a concern   November 25, 2019 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you

Report a concern   November 24, 2019 — Rated 10 out of 10 by Holly Dippel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is cleaned well. Coffee stains came out. Technician was very friendly and very informative. He did a great job.

Report a concern   November 24, 2019 — Rated 10 out of 10 by James LaBarba Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with the finished product and the great employee.

Report a concern   November 24, 2019 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, excellent job

Report a concern   November 24, 2019 — Rated 10 out of 10 by Krista Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was outstanding! He was thorough courteous and professional.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Lisa Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, treating my home like it's THEIR home, carefully explaining every step of the process, and thoroughly cleaning and following up afterwards before leaving.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Lisa Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the reliability, ease of scheduling, the friendly cleaners, and above all the honesty that comes with the Zerorez name and product.

Report a concern   November 24, 2019 — Rated 6 out of 10 by M.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought the price was quite high. I came in under the $99 three room special, but the pet treatment was expensive, which would be fine but it kind of made it smell worse in the master bedroom. I really don't want to pay even more to get it clean. However the kitchen tile is great.

Report a concern   November 23, 2019 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was excellent. He arrived on time and was ready to work. He was professional and timely. My carpets look amazing!!! Thank you.

Report a concern   November 23, 2019 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is a great quick service!

Report a concern   November 23, 2019 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I received a call that the technician was on his way. He arrived on time and was so friendly and knowledgeable.

Report a concern   November 23, 2019 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representatives were very professional in in both the estimating and execution of the work to be accomplished.

Report a concern   November 23, 2019 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representative was incredibly hard working, knowledgable, and friendly. As good of customer service as I have had

Report a concern   November 23, 2019 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, thorough and courteous service

Report a concern   November 23, 2019 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable people, prompt arrival, great results.

Report a concern   November 23, 2019 — Rated 10 out of 10 by Rebeca Blumenthal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was quick and knowledgeable. Made 3 offers/recommendations and allowed me to pick based on my budget. Excellent service.

Report a concern   November 23, 2019 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, great attention to detail

Report a concern   November 23, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always request Anthony. He is professional, courteous and does an excellent job. Also, scheduling was easy and Anthony was timely and efficient.

Report a concern   November 23, 2019 — Rated 10 out of 10 by Edgar Collie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was management material for sure. And the products are just as advertised
- no odor at all, but my 12 year old Berber looks great.

Report a concern   November 23, 2019 — Rated 10 out of 10 by Darius Maggi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly phone staff
Good follow up on appointment
Great job done
Evan worked to get it done. Took his time and cared about quality of work!

Report a concern   November 23, 2019 — Rated 8 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Keep your schedule (they were late to our appointment, it was supposed to be from 3:30-5:30-which is already a pretty wide time frame, and they got here at 6:15).

By the time they got here it was dark outside and in the morning I noticed there was a stain in the carpet that I could not see until the next day with natural light.

I tried to change the appointment (spoke to Dominica) because I thought it would be too dark but they were completely booked for the next week and I had already moved the furniture.

Report a concern   November 23, 2019 — Rated 0 out of 10 by G.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Came very late and argued to increase the number of rooms and increased the price.

Report a concern   November 23, 2019 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and a very professional technician who did an outstanding job!

Report a concern   November 23, 2019 — Rated 10 out of 10 by Sandra J Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you are a “green” company. I am also very impressed with the technician, Boston, who worked his magic on my carpet!! He was polite and very knowledgeable!! Very impressed!

Report a concern   November 23, 2019 — Rated 10 out of 10 by Kathy Jenkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was very efficient. He explained everything. He also was very neat and clean. He had to bring his hose through my Living Room but he made sure that he fluffed the carpet back where the hose had been laying. I appreciated that so much. He even arrived early. With that been said the service was professional, neat, quick, efficient, friendly, and courteous.

Report a concern   November 23, 2019 — Rated 10 out of 10 by Mia Craig Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products used are safe for my family and pets. Also, the cleaning power can be seen with the naked eye. My house is always left smelling refreshed.

Report a concern   November 23, 2019 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician - Steven - was very knowledgeable and professional!

Report a concern   November 23, 2019 — Rated 10 out of 10 by Carol Brumbaugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, courtesy and knowledge!

Report a concern   November 23, 2019 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job again! Love Zerorez!


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