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based on 83501 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All spots are gone! Great customer service too. Thanks Randy
The technician was superb! He was extremely professional, courteous and respectful of me and my home. He was efficient in his work and kept me well informed at every turn.
I would like the carpet to dry faster. I'm not sure you can do much about that.
Great job. Will continue to use.
Charles the technician we’ve used twice and really really like him
our technician did an excellent job! thank you!
Thanks for a job well done. Your Tech did an excellent job.
I was up charged on everything that I originally signed up for and given an estimate.
Thanks
I’m not happy with the turnout of the carpets! There was still small pieces of debris on the carpet. Normally when our carpets get cleaned you can tell by looking at them, they look brighter, smell refreshing and feel plush to the touch. I got none of that when I came home after they were done. If my husband would Not have told me they were done I would have never known. Very disappointing
Now the kitchen tile on the other hand looks amazing and he did a great job!
Very quick, professional service. Great results and fresh scent! Will use again.
It's safe and effective without the chemicals. Zerorez has very professional techs.
Oscar was very professional and responsive . Our carpet and rug look great!! Thank you for getting us in before the holidays.
Sue Teese
The gentleman went way beyond to met the needs of our home !
No chemicals
On time. Right price. Excellent results
prompt, efficient and completely satisfied
Chemical free! The carpet is clean and smells great. Very friendly and professional staff.
Quick and efficient.
Love how clean my carpets are when all done. Noticeable difference from competitors
Professional friendly service at reasonable price
It was more than I expected and didn't clean as well as expected. Also had to wait several hours to dry.
Your man CHARLES was super!
He answered all questions and explained well so I could understand.
He was Efficient and Courteous.
We asked about him cleaning our hardwood floors AND he said he hasn't been trained for that
but he wants to.
Here's a young man that wants to know more. I hope you will grant him tha experience.
He is an asset to ZERO Rez.
great service
Carpet very clean, no residue, technicians very fast and thorough!
No chemicals used to clean carpet.
Quality of cleaning
Great job ! Technician very polite and worked hard to get my carpet clean
Evan did a great job
Management is horrible
We had spots appear this morning from a cleaning yesterday, perhaps coming up from the pad when it got wet
I called and left message to have a manager call me
No one ever did
this is inexcusable
probably never use Zerorez again
all because of management
Jeremy was very professional and very clear in his information, making it easy for me to make good choices for my carpet. Time frame was as advertised, I am very happy with the service!

I felt like the man who did our job was very dedicated and worked all day very hard. We have a large house and he did a fabulous job. We went over all the room prior and after the job. I couldn't have been happier with the work done and at the very last minute as well. I'm so mad at myself because I can't remember the man's name! He deserves recognition. I requested his name when I got a email but it wasn't provided. I wanted to give him a tip. So If anyone reads this, I would love the information. Thank you, Cami Gorsky, a very happy client.