Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 6, 2020 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He got my carpet so clean i don't wanba walk on it. Hahaha

Report a concern   April 6, 2020 — Rated 10 out of 10 by Janis Geer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very good, he explained everything and took his time and did a fabulous job.

Report a concern   April 6, 2020 — Rated 10 out of 10 by Deborah Hughbanks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee! He was polite, respectful and professional. When he left my carpet looked brand new and the house smelled fresh.

Report a concern   April 6, 2020 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked fast. Did a better job than I expected and good at explaining the process

Report a concern   April 6, 2020 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Service and would definitely recommend to friends & family.

Report a concern   April 6, 2020 — Rated 10 out of 10 by Michele Guzman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are like new again. Even the pet stains were removed. The tech was fast, friendly and efficient. Zerorez did a wonderful job!

Report a concern   April 5, 2020 — Rated 8 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Consider the humidity when telling people when their carpet will be dry.

The technician was very friendly and competent.

Report a concern   April 5, 2020 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and professional. Services were quick and thorough.

Report a concern   April 5, 2020 — Rated 10 out of 10 by Richard Castorino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The tech Lakeem was very knowledgeable and helpful! He did a wonderful job! Great young man! My carpets look fantastic!! Thank you!!

Report a concern   April 5, 2020 — Rated 10 out of 10 by V.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job and service. Only thing I would suggest is shoe covers for the techs. Had to vacuum after the cleaning.

Report a concern   April 5, 2020 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Products leave the carpet clean and the technique of cleaning leaves it virtually dry by the time they late.

Report a concern   April 5, 2020 — Rated 10 out of 10 by Donna Furin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s not harsh chemicals being used, and the customer service is the best!!!

Report a concern   April 4, 2020 — Rated 10 out of 10 by Eva Blankenship Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, knowledgeable staff, very affordable pricing.... what’s not to like?

Report a concern   April 4, 2020 — Rated 10 out of 10 by Amie Najarro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process is great and our carpet looks amazing! Service was great from Raymond as well!

Report a concern   April 4, 2020 — Rated 10 out of 10 by Linda Jordan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have found Zerorez to be the absolute best carpet-cleaning company to remove pet odors. The employees are knowledgeable, take pride in what they accomplish for their customers and are friendly and trustworthy.

Report a concern   April 4, 2020 — Rated 10 out of 10 by Matt McClellen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always have done a great job and on time. I once was painting my house- dropped paint bucket and it went everywhere- I called and was told to keep it wet- tech came the next day and got all of the paint of rug/ carpet and furniture

Report a concern   April 4, 2020 — Rated 10 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpet smells.

Report a concern   April 4, 2020 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Technician was great! Very friendly and efficient. Did a great job as usual.

Report a concern   April 4, 2020 — Rated 10 out of 10 by Linda Hodgson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service with both cleaning and employee.

Report a concern   April 4, 2020 — Rated 10 out of 10 by Whitney Gonzalez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have to give to ZeroRez today. They came and saved the day, even after i tried to clean my own carpets and my machine decided to go and not work anymore. I thought i was stuck and screwed, but nope i called and they got me in today.

With this COVID pandemic going on, our carpets are our best air filters and they came and saved me and cleaned our carpets.

Also huge huge props to our tech Lakeem, he was good, and detailed in his cleaning, he did an amazing job.

Report a concern   April 4, 2020 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Exceptional on-time service. The service technicians are always professional and do an amazing job on my carpets.

Report a concern   April 4, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service. House smelled much cleaner. Carpet looks great.

Report a concern   April 4, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks, good service. Prompt and efficient.

Report a concern   April 3, 2020 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, Fast, CLEAN!

Report a concern   April 3, 2020 — Rated 2 out of 10 by L.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

carpets. not cleaned correctly. look like i did them. original quote 217.00 paid 345.00 for stain and pet removal. never saw pet and still see a lot of the stains

Report a concern   April 3, 2020 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Health and environment friendly cleaning products. Professional technicians and friendly customer service folks.

Report a concern   April 3, 2020 — Rated 8 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would start w/ the tech if he/ she is going to wear shoe covers but go in/ out of the house multiple time w/ them on it defeats the whole purpose of a shoe cover doesn't it?

Otherwise the tech was nice and did a good job.

Report a concern   April 3, 2020 — Rated 10 out of 10 by Summer Syse Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean safe and environment friendly

Report a concern   April 3, 2020 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great, the young that came out was very professional and knowledgeable of the product, l told his my name and he introduce himself ,of course we couldn't shake hands so we greeted each other with a little dap. He was very familiar with his job and he was quick and very efficient. When the time come to have our carpet clean again please send the same young man out, Thanks Zerorez.

Report a concern   April 3, 2020 — Rated 10 out of 10 by Josie Carrillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was fast and our service tech was so nice


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