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based on 83498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the job that Zerorez did for us. The first time the man came out (I forget his name) he cleaned our Fellowship Hall and one wing of classrooms. He did an excellent job - he was on time and very professional.
The next time Zerorez came out we had blood stains in our carpet. The blood stains came back after the initial cleaning so Tyler came back a second time. When some of the stains returned, Ron came out to do a heat extraction and had Dave follow up the next day with another cleaning. While Tyler and Dave did an excellent job, they were both late. I was told that Tyler would be here the first time at 11:00 and he did not get here til 2:00 and he was at least an hour late the second time he came. I was told that Dave would be here at 8:30 and he did not get here until 11:00. When Ron came to do the heat extraction, he also was at least an hour late.
We have many activities going on and it creates a hardship for us when the technicians are not on time.
I like how clean and fresh my carpets look.
The entire carpet cleaning process, especially the tool that pulls up ground in hair and dirt. That was amazing. No other company has been able to get the urine smell out of this one particular area but you guys did. Eric was great, explained every step of the process and did a very thorough job. I’ll definitely call Zerorez again, thank you!
Our guy was very friendly and took the time to explain everything to us.
Quick, fast and friendly with a smile service
Everything
Great service!
I can still smell the cat urine, even after paying extra to get down to the padding. :(
This is only my second time using Zeroz but I am very pleased with the quick scheduling and the end results. Thank you.
Quick service. Technician very efficient, helpful & polite
Always prompt and thorough. Carpet looks like new.
The technition did a wonderful job. Was friendly and courteous. You have always did a fantastic job. Thank you
Thorough and helpful
Absolutely great service, as usual, at a great price, also as usual. We love Zerorez and will never use anybody else!
Everything
Fast service, friendly, good pricing!
The tech was very nice and polite. He did a great job, No, an Amazing job with cleaning the carpet.
Great Service !
Zerorez made my carpet look great again!
The service Zerorez provided was as advertised, The technician was time and very knowledgeable, I would definitely use Zerorez again.
We were very happy with the result. Employee was professional and friendly. My co-workers are planning to call now and have their air ducts cleaned.
Professional, efficient, polite and great results.
Prompt, made suggestions, no pressure, excellent, quality Work.
Dalton was very courteous and professional. He paid attention to details and took his time to do a thorough job, which explains why our carpet dried a lot quicker than the last job your company did at my house.
I would like to have him for our future carpet cleaning orders.
Jeremy was awesome. Very professional and friendly.
Thanks Jeremy :)
The service was super professional and friendly and we were happy with the results!
Very nice tech.
Very professional set up and calls.
Very clean carpet!
Finley is friendly and informative. When he left, my carpet looked brand new. Thank you Finley, you are amazing and I greatly appreciate your customer service, you are the best!
Great service tech, stains are gone, reasonably priced, efficient job, environmentally friendly products, what more can you ask for?
Quick. On time. Efficient. Pleasant.