Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really enjoy getting our carpets cleaned up periodically. They feel almost like new again and seem to benefit from the cleaning as well.

Report a concern   December 31, 2019 — Rated 10 out of 10 by Jennie Killion Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was very professional and friendly and my carpets look great!

Report a concern   December 31, 2019 — Rated 10 out of 10 by Ruth Garvey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person that came was patient with me because I wasn't ready. He didn't judge me or try to lecture me. He was fast and through. My husband had made a mess in the spare bedroom and he was able to take the stain off. I love getting Zerorez to get my home back to clean. What better way to start the new year ๐Ÿค—๐Ÿ™๐Ÿปโœจ

Report a concern   December 31, 2019 — Rated 10 out of 10 by Gretchen Glasgow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with results !!

Report a concern   December 31, 2019 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job, carpets look 100% better

Report a concern   December 31, 2019 — Rated 1 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They damaged my new dryer and washer because the technician was overweight and went over the top of them.

Report a concern   December 31, 2019 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used before

Report a concern   December 31, 2019 — Rated 5 out of 10 by M.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pet stains are worse than before the cleaning was done. During my last cleaning, the technician recommended a flash treatment which eliminated the stains. This technician did not recommend it and indicated on my invoice that I declined it, which wasn't the case.

Report a concern   December 31, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and polite technicians.

Report a concern   December 31, 2019 — Rated 10 out of 10 by Theodore LePak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left my carpets as good as new! Terrific stain removers and customer service too.

Report a concern   December 30, 2019 — Rated 8 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Dry the carpet more - it was a windy rainy day when my carpet was one.

Report a concern   December 30, 2019 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and no water. The cleaning was amazing and carpet looked brand new! Smells amazing too!

Report a concern   December 30, 2019 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly personnel. Good service.

Report a concern   December 30, 2019 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I saw a pet waiver with the invoice. I am not sure we discussed it since we do not have a pet?

Report a concern   December 30, 2019 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked everything about it and the tech as super professional

Report a concern   December 30, 2019 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets are 14 years old. Zerorez made them look fantastic.

Report a concern   December 30, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products clean very well. And professional

Report a concern   December 29, 2019 — Rated 5 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It took a long time to just formulate the plan. And I honestly think I was overcharged.

Report a concern   December 29, 2019 — Rated 4 out of 10 by L.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Most spots that we paid to treat and dirty traffic areas are showing through today - 2 days later

Report a concern   December 29, 2019 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've already recommended you to a friend. ๐Ÿ˜Š

Report a concern   December 29, 2019 — Rated 9 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional, thorough and friendly!

Report a concern   December 29, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You said if I was not satisfied with your services, you would fix it. You did make it right. Thank you very much.

Report a concern   December 28, 2019 — Rated 10 out of 10 by Marc Greenhaw Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service! A+

Report a concern   December 28, 2019 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, product and staff.

Report a concern   December 28, 2019 — Rated 10 out of 10 by Elvira Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, super clean carpets, friendly staff...great price

Report a concern   December 28, 2019 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan did a super job at our home.
Arrived on time, very courteous, extremely diligent, finished in given time frame, leaving everything as he found them
Will certainly request him for any future projects
First name removed

Report a concern   December 28, 2019 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had used before at my dads house and was very pleased. As well as my neighbor has used you many times. Very good professional courteous tech. did very good job well pleased with results.

Report a concern   December 28, 2019 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative arrived in the time frame allotted. He was polite and took the time to explain the different options available. When we had decided what was to be bone he went right to work and finished the job in a timely manner. I am happy

Report a concern   December 28, 2019 — Rated 10 out of 10 by Chris Wages Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They made it fast and easy. You would think getting the carpets cleaned would be a complicated task but this company made it simple. They did an amazing job. This is the second time I have hired Zerorez to come out and it certainly will not be the last.

Report a concern   December 28, 2019 — Rated 10 out of 10 by Ken and Joan Steubing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have always done a good job


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