Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2020 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. Arrived on time. Carpet is nice and clean. Thank you.

Report a concern   January 31, 2020 — Rated 10 out of 10 by Jasmine Sanchez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and fast service. Our zerorez associate was professional friendly and explained all aspects of the care provided. Dissapointed I didn't call sooner!
Report a concern   January 31, 2020 — Rated 10 out of 10 by H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   January 31, 2020 — Rated 9 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the service

Report a concern   January 31, 2020 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from a knowledgeable tech. The drying time was great and NO smell afterwards.

Report a concern   January 31, 2020 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service great!
Report a concern   January 31, 2020 — Rated 9 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and explained everything before cleaning and did a great job.
Report a concern   January 31, 2020 — Rated 5 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After paying for special pet stain treatment, a week later the spots still smell.

Report a concern   January 31, 2020 — Rated 9 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth was fantastic
Report a concern   January 31, 2020 — Rated 10 out of 10 by Ruby Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is very professional. The quality of work is incomparable, my carpet looks amazing.
Report a concern   January 31, 2020 — Rated 10 out of 10 by Richard Pennington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Clean and great people....and I would even pay more to get them
Report a concern   January 31, 2020 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone one we spoke with and the people who worked on our carpet were very professional. I highly recommend Zerorez and look forward to the next time!!
Report a concern   January 31, 2020 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My hardwood looks fresh and new!
Report a concern   January 31, 2020 — Rated 10 out of 10 by Kandi Parton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and courteous

Report a concern   January 31, 2020 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all natural
Report a concern   January 30, 2020 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy did a great job.Very professional
Report a concern   January 30, 2020 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly, thorough and efficient. He was on time and took care of our home.

Report a concern   January 30, 2020 — Rated 4 out of 10 by W.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This was my first experience with Zerorez. I have no complaint with the tech (Marcus). He was on time, very cordial, and explained the whole process (including the extra services, which I did not use because of the cost). Marcus was very business like and worked diligently. But, there were several small pieces of lightweight furniture (end tables, coffee table, etc. that I was under the impression that would be moved by the tech in order to clean under them. He did not do this. I had removed all breakable items off of these). I did not question him about this though.
Later in the day, after the carpet dried, it looked OK and better than before but I don't think it looked any better than when I had the carpet cleaned in the past by Stanley Steamer. And they did move the lightweight furniture around to clean. They also did not charge me $25.00 to clean a small (6"X6') powder bath off of the hallway. I will probably use Stanley Steamer or another company in the future.
I am a Senior citizen, retired, and on a fixed income. When choosing a cleaning company, not only is quality important to me but Cost is also factor for me.
Report a concern   January 30, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean. They dry quickly
Service was great
Report a concern   January 30, 2020 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Early arrival. Reasonable time on the job. Thorough, informative, an good results. No surprises.

Report a concern   January 30, 2020 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It smells great and took out almost all the stains
Report a concern   January 30, 2020 — Rated 10 out of 10 by Melia Riddell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!
Report a concern   January 30, 2020 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was courteous, on time and cared that he did a great job.
Report a concern   January 30, 2020 — Rated 10 out of 10 by Laura Bardo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan did a great job on our carpets, and was a very nice person !
Report a concern   January 30, 2020 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and diligent work by the technician in removing tough stains in the carpet
Report a concern   January 30, 2020 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, courteous and clean carpet
Report a concern   January 30, 2020 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional in every way
Report a concern   January 30, 2020 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Great results. Knowledgable staff. Easy scheduling. Will use this service again for sure.
Report a concern   January 30, 2020 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like that only water is used in your cleaning process. A very professional job was done and we were very pleased with the cleanliness of our carpet.
Report a concern   January 29, 2020 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean.


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