Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2020 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and area rug look new again! Pet stains disappeared before our eyes. Rick was awesome and explained everything he was doing.

Report a concern   January 4, 2020 — Rated 8 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Great job!

Report a concern   January 4, 2020 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results and very nice technician thanks !

Report a concern   January 4, 2020 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products and services are great

Report a concern   January 4, 2020 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Stain removal is excellent and very friendly service

Report a concern   January 4, 2020 — Rated 10 out of 10 by Morgan Mosalmani Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and easy, very nice

Report a concern   January 4, 2020 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was professional and personable. Did a great job.

Report a concern   January 4, 2020 — Rated 0 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Air duct cleaning was not what I expected. There was obvious dust debris from the process that covered everything in my home. The technician left soiled handprints all over the wall in the vicinity where he was working the unit he was using he damaged my wall. There is debris coming from my air vent that I had vacuumed up over 15 times. I am still having to debri fall out of my vents.

Report a concern   January 4, 2020 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning

Report a concern   January 4, 2020 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had both my carpet and air ducts cleaned. The technicians were on time, polite and courteous.

Report a concern   January 3, 2020 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I used y’all a few years ago but last year I used a company with a steam cleaner. I liked the feel of the carpet after you guys did it so I called this year

Report a concern   January 3, 2020 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and professional service.

Report a concern   January 3, 2020 — Rated 8 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

We have one room of carpet 18 X18, the rest of the home is concrete or wood. No discount for less work. All total paid 182.94, .56 a square foot. Pricey Happy with the service but not the cost.

Report a concern   January 3, 2020 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The reasonable cost for cleaning area rugs.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Margo Szermeta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, great customer service, no odors during or after cleaning my carpets, and friendly, efficient techs.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Elbert Naylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was worth it, and the tech was very informative and thorough in the explanation of his work.

Report a concern   January 3, 2020 — Rated 10 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did an awesome job and was very nice.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Marie Nowak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results. Caesar was most helpful.

Report a concern   January 3, 2020 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. Good work.

Report a concern   January 3, 2020 — Rated 10 out of 10 by S.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was informative and did a great job!

Report a concern   January 3, 2020 — Rated 10 out of 10 by Dolly Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the specials & how efficiently our carpets are cleaned. The techs are always professional & respectful like Devonte (spelling) was.

Report a concern   January 3, 2020 — Rated 2 out of 10 by B.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’ve used your company many times, and each time I’ve been able to use a room for my set of stairs. This time, you insisted on charging me for the stairs and didn’t even permit me to use two bedrooms for the set of stairs. I’ve always been a huge proponent of your services, but never again. There is a small local company who has been trying to gain my very regular business, and I will give them my business from now on. Consistency in service and pricing is key, and you will lose more customers with this approach.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Laura Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Moved into our home about a month ago. The plan was to rip out the old, filthy carpet and replace it. Well.. the best laid plans sometimes fall through. Next choice, Zerorez to the rescue. I have used you guys at our last house and have always been very happy. Technician was on time, I was at work so my boyfriend had to handle things. Our technician called me, we discussed choices for the money I had budgeted. He very professional and courteous. When I got home the carpets looked beautiful. Smelled fresh and clean, spots were gone. I feel we will be able to get a year out of them.
Thanks so much

Report a concern   January 3, 2020 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No hassle, friendly and super efficient!

Report a concern   January 3, 2020 — Rated 10 out of 10 by Kim Moody Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service, technicians very friendly and thorough, very attentive to detail. Would certainly recommend

Report a concern   January 3, 2020 — Rated 1 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet did not appear to be substantially cleaner than before the treatment.

Report a concern   January 2, 2020 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The reps are always friendly and professional. They do a good job

Report a concern   January 2, 2020 — Rated 10 out of 10 by Cheryl Elick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don’t use chemicals and carpets get clean. The guy who comes actual works for you, which I like.

Report a concern   January 2, 2020 — Rated 0 out of 10 by A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The floor wasn’t cleaned very well. I expected better. The tech was in and out so fast and I don’t think enough attention was paid to problem areas. It was truly disappointing after hearing so much “hype” about the company.
It felt like a waste of money and time.

Report a concern   January 2, 2020 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our cleaner was super nice and informative


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