Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2020 — Rated 10 out of 10 by V.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products excellent, my carpet and tile/grout look great. Services Eric wonderful, very professional , knowledgeable, prompt.

Report a concern   January 12, 2020 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First, I like the professionalism from the moment you make the appointment till the time the technician completes the job. The prices are fair for the quality of work performed.

Report a concern   January 12, 2020 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Competent employees. No dangerous chemicals.

Report a concern   January 12, 2020 — Rated 10 out of 10 by Dustin & Christina McGrath Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service and the clean carpet.

Report a concern   January 12, 2020 — Rated 10 out of 10 by Carol Brooks, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, no residue or chemical smell. Rug dries quickly. Staff are courteous.

Report a concern   January 12, 2020 — Rated 10 out of 10 by Taylor Durham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee was very professional and nice, he explained exactly what he would be doing and did not try to up sell me on the services. I have two cats and he scanned my whole home to determine if I would need the pet carpet treatment, which we determined wouldn’t be necessary. I appreciated his honesty and he did a very great job. My carpets look spotless!

Report a concern   January 12, 2020 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We've been Zerorez clients for 20 years. Started with them in Atlanta and have only used them to clean our carpets here in DFW. We have always been pleased with the job they do.

Report a concern   January 12, 2020 — Rated 10 out of 10 by P.Y.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person did a very good job and I am very satisfied. Also I will use them again.

Report a concern   January 12, 2020 — Rated 10 out of 10 by Sarah Stambaugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job. We are enjoying our clean floors.

Report a concern   January 12, 2020 — Rated 10 out of 10 by G.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile and grout looked great and dried fast. Fans were used to help dry. Technician very polite and informative. Will probably try carpet cleaning when time.

Report a concern   January 12, 2020 — Rated 10 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent

Report a concern   January 12, 2020 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar the technician was outstanding. More employees in any business should be like him.
He was polite courteous, professional, efficient and hard working.
All great qualities to have

Report a concern   January 12, 2020 — Rated 10 out of 10 by Lorenza Webster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was very thorough with explaining the process. Everything was quick and simple. Our carpet is 6 months old and you could STILL tell the difference before and after! Awesome!

Report a concern   January 12, 2020 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased the person that did our carpet cleaning this time. He went up and beyond. Just didn’t like spending $710 to have my carpets cleaned. But I’m the one that has animals and it desperately needed to be done. I will use them again, but my carpets won’t need the pet treatment, I have taken precautionsTo prevent that from happening again my male dog wears a belly band. thank you Zerorez.

Report a concern   January 11, 2020 — Rated 10 out of 10 by Jerry Adelstein Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not only just buy carpet look like new the person cleaning my apartment was very respectful of my property and was very careful. He did a great job.

Report a concern   January 11, 2020 — Rated 10 out of 10 by Lonna Stroklund Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service, reasonable prices, and great technicians.

Report a concern   January 11, 2020 — Rated 10 out of 10 by Matthew Cole Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works the best

Report a concern   January 11, 2020 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the work and the people who do it.

Report a concern   January 11, 2020 — Rated 10 out of 10 by Ronaldo McCauley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very personable and hard working.

Report a concern   January 11, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans very well. The workers are very professional and really care.

Report a concern   January 11, 2020 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! My carpets are lovely again!

Report a concern   January 11, 2020 — Rated 6 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are still some stains on my carpet. I'd like you guys to come back and get them out. It's not a large area where the stains are

Report a concern   January 11, 2020 — Rated 10 out of 10 by Marilyn Foot Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, knowledgeable with goid
Results
Marilyn Foote

Report a concern   January 11, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Doesn’t leave any residue on the carpet

Report a concern   January 10, 2020 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional . Our carpet is several years old—we had it cleaned 2 times in the past. the technician worked on the worn carpet pathways—we are very pleased with the outcome and will definitely use Zerorez again.

Report a concern   January 10, 2020 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Delivered as promised and when I did have minor issues, they corrected them.

Report a concern   January 10, 2020 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service....fast, thorough and professional.

Report a concern   January 10, 2020 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raymond was wonderful!

Report a concern   January 10, 2020 — Rated 10 out of 10 by Shawn Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience. Terry was our tech and he was great. He was very polite and told me what he would be able to do and made recommendations. I will definitely recommend Zerorez to all my friends!

Report a concern   January 10, 2020 — Rated 6 out of 10 by D.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech did great. Scheduling was a nightmare and involved unreturned messages on Facebook and the website. Finally scheduled by phone, and the rep I spoke with was supposed to call back the next day to confirm something, and she never did.

I'd use Zerorez again, but the local management needs to get their act together. People with less patience than me would have long since called any of the other dozens of carpet cleaning services in DFW.


Privacy Policy