- Phone: (214) 372-5326
- Visit Website
based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First, I like the professionalism from the moment you make the appointment till the time the technician completes the job. The prices are fair for the quality of work performed.
On time. Competent employees. No dangerous chemicals.
Customer service and the clean carpet.
Fast, efficient, no residue or chemical smell. Rug dries quickly. Staff are courteous.
The employee was very professional and nice, he explained exactly what he would be doing and did not try to up sell me on the services. I have two cats and he scanned my whole home to determine if I would need the pet carpet treatment, which we determined wouldn’t be necessary. I appreciated his honesty and he did a very great job. My carpets look spotless!
We've been Zerorez clients for 20 years. Started with them in Atlanta and have only used them to clean our carpets here in DFW. We have always been pleased with the job they do.
The person did a very good job and I am very satisfied. Also I will use them again.
Excellent job. We are enjoying our clean floors.
Tile and grout looked great and dried fast. Fans were used to help dry. Technician very polite and informative. Will probably try carpet cleaning when time.
Excellent
Cesar the technician was outstanding. More employees in any business should be like him.
He was polite courteous, professional, efficient and hard working.
All great qualities to have
Jeremy was very thorough with explaining the process. Everything was quick and simple. Our carpet is 6 months old and you could STILL tell the difference before and after! Awesome!
I was very pleased the person that did our carpet cleaning this time. He went up and beyond. Just didn’t like spending $710 to have my carpets cleaned. But I’m the one that has animals and it desperately needed to be done. I will use them again, but my carpets won’t need the pet treatment, I have taken precautionsTo prevent that from happening again my male dog wears a belly band. thank you Zerorez.
Not only just buy carpet look like new the person cleaning my apartment was very respectful of my property and was very careful. He did a great job.
Quality service, reasonable prices, and great technicians.
It works the best
The quality of the work and the people who do it.
Tech was very personable and hard working.
Cleans very well. The workers are very professional and really care.
Great service! My carpets are lovely again!
There are still some stains on my carpet. I'd like you guys to come back and get them out. It's not a large area where the stains are
Professional, knowledgeable with goid
Results
Marilyn Foote
Doesn’t leave any residue on the carpet
The technician was very professional . Our carpet is several years old—we had it cleaned 2 times in the past. the technician worked on the worn carpet pathways—we are very pleased with the outcome and will definitely use Zerorez again.
Delivered as promised and when I did have minor issues, they corrected them.
Great service....fast, thorough and professional.
Raymond was wonderful!
Great experience. Terry was our tech and he was great. He was very polite and told me what he would be able to do and made recommendations. I will definitely recommend Zerorez to all my friends!
Tech did great. Scheduling was a nightmare and involved unreturned messages on Facebook and the website. Finally scheduled by phone, and the rep I spoke with was supposed to call back the next day to confirm something, and she never did.
I'd use Zerorez again, but the local management needs to get their act together. People with less patience than me would have long since called any of the other dozens of carpet cleaning services in DFW.

Products excellent, my carpet and tile/grout look great. Services Eric wonderful, very professional , knowledgeable, prompt.