Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2020 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician did a great job!

Report a concern   February 20, 2020 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We use Zerorez for our carpets and cleaning our air vents we are well satisfied.

Report a concern   February 20, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have allergy/asthma kids and I love that you use water to clean carpets as well as pull as much of the water out as possible during the cleaning process to prevent mildew.

Report a concern   February 20, 2020 — Rated 10 out of 10 by Beverly Singleton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez services to clean my carpets over several years with a consistently excellent result, competitive price and very friendly competent service providers including most recently " Oscar" who was friendly and professional. I have great respect for this company and will continue using their service. B. Singleton

Report a concern   February 19, 2020 — Rated 10 out of 10 by I.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fresh

Report a concern   February 19, 2020 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was shocked when I was told the carpet was being cleaned with orange peels and water. I then smelled the fragrance in the air. Loved it! Demote did a great job

Report a concern   February 19, 2020 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician

Report a concern   February 19, 2020 — Rated 10 out of 10 by Antoine Darius Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional

Report a concern   February 19, 2020 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought it was great that the technician came back out on the same day to try and get ink out of the carpet. Really appreciate the excellent service and punctuality.

Report a concern   February 19, 2020 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional and polite.

Report a concern   February 19, 2020 — Rated 10 out of 10 by LaTasha Bassette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly, prompt, and knowledgeable. My carpet looks brand new. I will definitely use services again.

Report a concern   February 19, 2020 — Rated 10 out of 10 by Katie Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The communication and professionalism is always stellar, but the performance and results are truly outstanding - it's a true clean!

Report a concern   February 19, 2020 — Rated 10 out of 10 by James Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service. Technition was on time, courteous, and willing to explain the whole process of this carpet cleaning technique. Would recommend Zerorez to all of your carpet cleaning needs.

Report a concern   February 19, 2020 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Returning customer. But hear it on the radio all the time.

Report a concern   February 19, 2020 — Rated 10 out of 10 by Y.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional and quality service by Anthony!

Report a concern   February 19, 2020 — Rated 9 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Responsive. Professional. Good job

Report a concern   February 19, 2020 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that there are no chemicals used. The tech was awesome; friendly, professional and informative.

Report a concern   February 19, 2020 — Rated 10 out of 10 by Amber Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great! I wish I could remember the technicians name but he was knowledgeable and professional and my carpet feels just like it does when I bought my house 3 years ago.

Report a concern   February 19, 2020 — Rated 8 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

the pet pricing can be a bit of a shock, more transparency on website.

Report a concern   February 19, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came out was friendly and knowledgeable. He did a great job with our carpets. Thank you!

Report a concern   February 19, 2020 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel ad smell clean

Report a concern   February 19, 2020 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech arrived on time and did an amazing job.

Report a concern   February 19, 2020 — Rated 10 out of 10 by Emily Dykgraaf Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was above and beyond. He was thorough and explained everything upfront

Report a concern   February 18, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

customer service and attention

Report a concern   February 18, 2020 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service

Report a concern   February 18, 2020 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My mom's carpet looked great. Thanks for your quick service.

Report a concern   February 18, 2020 — Rated 10 out of 10 by Gilda Colon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a good experience with Zerorez. The office representative was very helpful and pleasant. The carpet cleaning technician was a joy and very accommodating and did his job well. I will tell my friends and family about your company.

Report a concern   February 17, 2020 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets have never been cleaner. The pile has been lifted and my 25 year carpets look brand new even after raising 4 puppies and each going through old age.

Report a concern   February 17, 2020 — Rated 0 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

While the providers were professional, our carpets even after a second treatment still smell like pet urine where we had the special treatment. I do not want to treat it further and would like at least a partial refund.

Report a concern   February 17, 2020 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out that day was fantastic!! He went above and beyond with great customer service skills.


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