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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The rug still smells of the spill that prompted original cleaning, even after second "spot" cleaning. Told to expect gift card in 30 days??? But that's ok, I'm more concerned with the odor in the rug.
Left everything very clean
They do excellent work and the carpets and rugs look like new. There technician was very professional and cordial
The cleaning is efficient and effective. Technician was very polite.
The price was a little espansive but He did an excellent job!
The technician you sent was friendly, thorough, and a hard worker! Quality work done at our home today!
That they are organic great fragrance and more times than not they can get get pet odors out of carpet.
Very professional, polite, great customer service. Excellent carpet cleaning!
Will recommend.
My technician was absolutely the best! Very friendly and knowledgeable. As usual the service was top notch!!
Thank you for asking for feedback. Let me first be clear that the two young men who came to my home were great. Very friendly, polite, and professional. I felt like the commercials and ads on Good Morning Texas were misleading as far as pet treatments. From the ads it is not clear that cleaning down to the pad is a spot treatment that is very expensive. After talking to the techs I decided to do three spot treatments at $75 each. I didn't expect my carpet to be new again at all, but felt like there was more of a urine oder after finished. I realize it brought the problems to the surface but just don't think I would pay $75 again for that.
All that being said, if I was looking for standard carpet cleaning I would call again!
Thank you-
Name removed
There were two spots that were not removed
Darwin was so kind and took his time to get the carpets looking there best!
I like that you don’t use harsh chemicals, that’s important to me.
My service was also fantastic because Jeremy Campbell my technician was great! He was helpful and super friendly. My kids even enjoyed following him around watching everything he was doing.
Promptness
Courteous technician
Great experience!
My carpets got cleaned pretty dang well. But the main reason I called for cleaners was for a dog urination spot. It got a lot of it up, but it's still not perfect. The smell emits from the carpet much less, as in you can't smell it near as badly just walking around, but, it's still there. And if you get down near the carpet, the smell is definitely still there.
All in all, better than it was, but paying the amount I paid for the pet treatment and stuff, I expected more.
I set the appointment up online and received phone calls to let me know when the technician was on the way. The technician was very friendly, worked hard and was knowledgeable. Everyone I came into contact with from start to finish was awesome.
The service person was so courteous and explained thoroughly what he was going to do.
He was open to questions about the process.
He did a really go job and we were pleased with he results.
As advertised there was no residue and no smell which can be a problem.
Techs were great!!!
Great cleaning and excellent service person.
Quality service coupled with professional staff makes for a potent combination. The air is fresher, my carpet is cleaner and the technician walks you through the entire process as it is being implemented. Zero Rez has exceeded my expectations!
We have two large dogs who shed constantly and are always tracking dirt and debris into the house from outside. Zerorez cleaned our carpets and make these 6 year old carpets look almost new! Highly recommend!
People are very nice
Always do a great job. Dependable. On time. Anthony was extremely professional!
Jeremy did a great job explaining and demonstrating what services we needed in order to get the deep stains out of the carpet. Everything looks great! So appreciative.
You use green products.
friendly
quick access to scheduling
Very courteous and very efficient.

Very professional,courteous, and thorough technician!