Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83968 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2020 — Rated 10 out of 10 by Michelle Gifford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything from customer service to the end product!

Report a concern   March 28, 2020 — Rated 10 out of 10 by Dianne Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how efficient and professional they are and how clean my carpet is afterwards. It doesn't take long to dry.

Report a concern   March 28, 2020 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how clean the house feels after receiving your services. I have already told friends about you and about the specials.

Report a concern   March 28, 2020 — Rated 10 out of 10 by David De Jesus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean! Clean! Clean

Report a concern   March 28, 2020 — Rated 5 out of 10 by A.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some carpet damage at the hardwood transition in master bedroom. Also, paid for services that I did not need - which is my fault for not asking more about what was being done, but I was dedicating my concentration to work calls as the cleaner came a couple hours before my original appointment.

Report a concern   March 28, 2020 — Rated 9 out of 10 by Jean Haas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raymond did a very good job. used you twice before but this time my carpets look exceptional

Report a concern   March 27, 2020 — Rated 10 out of 10 by Beau Blair Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were on time just as scheduled. Received a text message stating for arrival time and it was right on. The two techs did a great job! I opted out of the “pet treatment” just another racket. My carpets are super clean and odor free!! Woo Hoo!! Thanks Zerorez!!

Report a concern   March 27, 2020 — Rated 10 out of 10 by James Hammer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was so friendly and did a fantastic job!

Report a concern   March 27, 2020 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable, on time, and answered questions.

Report a concern   March 27, 2020 — Rated 10 out of 10 by Trina Poe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul did a great job!! Love zerorez company! This company does a great job and they are very very dedicated to cleaning and protecting your home! They do a great job! Would highly recommend this company! Love that they use natural products!

Report a concern   March 27, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super professional and well worth the money

Report a concern   March 27, 2020 — Rated 10 out of 10 by Jessica Thurman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved our technician!

Report a concern   March 27, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors look great! Thank you for the awesome job!

Report a concern   March 27, 2020 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and sanitizes carpet & house .

Report a concern   March 27, 2020 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great people

Report a concern   March 27, 2020 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was prompt and thorough

Report a concern   March 27, 2020 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really enjoyed how informed my tech was and how clean my carpets were.

Report a concern   March 27, 2020 — Rated 10 out of 10 by Gilda Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets get clean and without soapy chemicals.

Report a concern   March 27, 2020 — Rated 2 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Showed up early, when I had specifically requested 3.30 pm or later, try to cal and halt tech coming out, but no one answered. Tech did not know if the Four89 coupon. Website shows that two pieces of furniture per area cleaned can be moved by technicians, but our tech did not know about it.

Report a concern   March 27, 2020 — Rated 8 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower the price. No way to know how much pet treatment is being used or even necessary. When you think one gallon is enough and the service tech says he used 2 or 3 gallons without offering to prove it shows a lack of concern for the customer.

Report a concern   March 27, 2020 — Rated 10 out of 10 by Rick Van Hove Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a very good job. Thanks.

Report a concern   March 27, 2020 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great communication, and great staff. Thank you

Report a concern   March 27, 2020 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and so nice and professional!

Report a concern   March 27, 2020 — Rated 10 out of 10 by Miriam Honig Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was very easy to schedule as soon as possible. The techs that came to my house were knowledgeable and worked quickly.

Report a concern   March 27, 2020 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I first heard of Zeorez advertised on KLUV by Jody Dean and I have been using you at my home in Mansfield when I need my carpets cleaned. I also use you for rental properties that I am landlord on that are owned by my company. I think Zerorez cleans better than any carpet service I have used in the past. Guys are very professional and personable.

Report a concern   March 27, 2020 — Rated 10 out of 10 by Kelley Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I used zerorez for carpet cleaning when I lived in California. When it came to having my carpets cleaned here in Texas, in order to keep my warranty valid, I wouldn’t choose any other company to clean them. Any stains are removed and don’t come back. Carpets stay cleaner much longer. Zerorez is the only company that will ever clean my carpets.

Report a concern   March 26, 2020 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service the representative was informative and courteous The results are awesome

Report a concern   March 26, 2020 — Rated 10 out of 10 by H.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job. Thank you very much.

Report a concern   March 26, 2020 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service technician

Report a concern   March 26, 2020 — Rated 0 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The person cleaning our rugs used our sparkling clean bathroom. We're closing on that day and my husband had to go in and clean after him. It was very distasteful.we had just had our house cleaned from top to bottom the day before. You just don't come in and use someone's bathroom like that. Is highly inappropriate.


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