Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83968 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2020 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service

Report a concern   April 24, 2020 — Rated 10 out of 10 by Shelly Harrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional, kind and just plain awesome! He did a fantastic job. THANK YOU!

Report a concern   April 24, 2020 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had our carpets, tile and grout cleaned. Our carpets came out great. Wish you could fix wear and tear, then it would be perfect!! Ha!

I wasn't expecting much on the grout, but oh my! The grout looks fabulous now. I had waited too long to get it cleaned and it was black. Zerorez returned it to it's original color. I was a happy momma!!

Thanks to Torrance for doing an outstanding job!!

Report a concern   April 24, 2020 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chavis was awesome and did a great job on our house. So friendly and very thorough in his work. Third time using Zerorez and once again exceeded our expectations! Thank you!

Report a concern   April 24, 2020 — Rated 8 out of 10 by D.I. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was great, explained everything clearly. However, the pricing for additional services were very high.

Report a concern   April 24, 2020 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul is the name of the man who did a excellent job on 4/22/2020.He was on time.Allowed me to see how the procedure actually works. Very professional. Excellent rating. Good job well done.

Report a concern   April 24, 2020 — Rated 10 out of 10 by LIsa Brettman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet feels and looks after your cleaning, plus how dry it is compared to other companies.

Report a concern   April 24, 2020 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the pricing, chemical free,efficient and professional.

Report a concern   April 23, 2020 — Rated 10 out of 10 by David Grant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with Paul who did such a tremendous job in explaining what he was doing, step by step, his positive personality and how well he represented himself and his company. I was amazed at how good our carpet looks, the spots are gone. Also, our tile and the group looks new, which I never thought I would say about it since it is over 10 years old. I cannot say enough good about the service, the products and the results!

Report a concern   April 23, 2020 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have two German shepherds and they shed a lot. Also with all the rain we had they tracked mud on the carpet and stairs. The product used to clean the carpet was awesome and the carpet looks new. The service was great and he did a great job. I was very happy with the work done. I will definitely use your services again and refer Zeroez.

Report a concern   April 23, 2020 — Rated 0 out of 10 by R.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We received service from you on Monday, April 20th. We called and emailed you Tuesday and Wednesday because we do not like the chemical smell that was left, and HAVE NOT HEARD BACK FROM YOU. We will contact radio stations where you were advertised next.

Report a concern   April 23, 2020 — Rated 10 out of 10 by Sametria Ellison-McCann Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products has no loud scents and my carpet feels so soft and clean. My carpet also smell clean without any harsh or chemical smell. Thank you!

Report a concern   April 23, 2020 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley came out and did a great job on our floors. He started by explaining his process, and made recommendations. He gave us a quote that was fair and started right away. He was delightful and di great work.

Report a concern   April 23, 2020 — Rated 10 out of 10 by Kelli Waters Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous. On time and did a great job.

Report a concern   April 23, 2020 — Rated 10 out of 10 by Courtney LaFollette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule online, fast, friendly. Always do a good job. Repeat customer😊

Report a concern   April 23, 2020 — Rated 0 out of 10 by C.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You destroyed my rug and you need to pay for it.

Report a concern   April 22, 2020 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   April 22, 2020 — Rated 10 out of 10 by Larry Kemp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Duck cleanding

Report a concern   April 22, 2020 — Rated 10 out of 10 by Jay Freeman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets always look great after you guys clean them! Really liked Boston, he was very professional and efficient!

Report a concern   April 22, 2020 — Rated 10 out of 10 by Brandi Finney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very punctual and did an awesome job on the carpet!!!

Report a concern   April 22, 2020 — Rated 10 out of 10 by Nathan Heald Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient

Report a concern   April 22, 2020 — Rated 0 out of 10 by C.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It was advertised that three rooms could be cleaned for $89. I understand that their are always hidden fees, but I was charged $535 for one bedroom with pet treatment. I asked to have a small rug clean and was charged $6 (not a problem) but it still smells like pet urine, so I plan to clean it myself. And then the technician poured some sort of chemical on my lawn that killed a 3'x3' section. They are refunding me for the $6 rug and are supposed to bring some St. Augustine sod to replace the dead grass, but I cannot believe the astronomical price overall.

Report a concern   April 22, 2020 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice personnel. Good job.

Report a concern   April 22, 2020 — Rated 10 out of 10 by Carol Beth Meyerdirk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are easy to schedule appointments with, you arrive on time, you do excellent work, and follow through after the cleaning, if necessary. Y'all are great!

Report a concern   April 22, 2020 — Rated 10 out of 10 by John Davenport Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles, our tech, was on time got right to work and was a pleasure to deal with. Great personality and work ethic. Very pleased with the final results.

Report a concern   April 22, 2020 — Rated 10 out of 10 by Kelly Hendershot Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, good price, and they did an outstanding job!

Report a concern   April 22, 2020 — Rated 10 out of 10 by Krasi & Daniela Kolarov Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   April 22, 2020 — Rated 8 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was hoping for a better cleaning. I have a white rug so dirt is very visible. The major pathway on the rug is still clearly visible and I will likely end up throwing out the rug if it can't be cleaned properly.

Report a concern   April 22, 2020 — Rated 9 out of 10 by J.O.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for coming. There was an odor in a mattress that I had received from a friend and I called your company and they came out. After the first cleaning I could still smell the odor. I called again and the representative came and steamed it again. The mattress is smelling clean.

Thanks again,
Jacquelyn O'Bannon

Report a concern   April 22, 2020 — Rated 10 out of 10 by Chris A Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician to come out yesterday was very pleasant and I recommend him for the next time good attitude very professional


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