- Phone: (214) 372-5326
- Visit Website
based on 83968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very professional, kind and just plain awesome! He did a fantastic job. THANK YOU!
We had our carpets, tile and grout cleaned. Our carpets came out great. Wish you could fix wear and tear, then it would be perfect!! Ha!
I wasn't expecting much on the grout, but oh my! The grout looks fabulous now. I had waited too long to get it cleaned and it was black. Zerorez returned it to it's original color. I was a happy momma!!
Thanks to Torrance for doing an outstanding job!!
Chavis was awesome and did a great job on our house. So friendly and very thorough in his work. Third time using Zerorez and once again exceeded our expectations! Thank you!
The technician was great, explained everything clearly. However, the pricing for additional services were very high.
Paul is the name of the man who did a excellent job on 4/22/2020.He was on time.Allowed me to see how the procedure actually works. Very professional. Excellent rating. Good job well done.
I like the way my carpet feels and looks after your cleaning, plus how dry it is compared to other companies.
I liked the pricing, chemical free,efficient and professional.
I was very impressed with Paul who did such a tremendous job in explaining what he was doing, step by step, his positive personality and how well he represented himself and his company. I was amazed at how good our carpet looks, the spots are gone. Also, our tile and the group looks new, which I never thought I would say about it since it is over 10 years old. I cannot say enough good about the service, the products and the results!
I have two German shepherds and they shed a lot. Also with all the rain we had they tracked mud on the carpet and stairs. The product used to clean the carpet was awesome and the carpet looks new. The service was great and he did a great job. I was very happy with the work done. I will definitely use your services again and refer Zeroez.
We received service from you on Monday, April 20th. We called and emailed you Tuesday and Wednesday because we do not like the chemical smell that was left, and HAVE NOT HEARD BACK FROM YOU. We will contact radio stations where you were advertised next.
The products has no loud scents and my carpet feels so soft and clean. My carpet also smell clean without any harsh or chemical smell. Thank you!
Finley came out and did a great job on our floors. He started by explaining his process, and made recommendations. He gave us a quote that was fair and started right away. He was delightful and di great work.
Very professional and courteous. On time and did a great job.
Easy to schedule online, fast, friendly. Always do a good job. Repeat customer😊
You destroyed my rug and you need to pay for it.
Great
Duck cleanding
The carpets always look great after you guys clean them! Really liked Boston, he was very professional and efficient!
Very punctual and did an awesome job on the carpet!!!
Quick and efficient
It was advertised that three rooms could be cleaned for $89. I understand that their are always hidden fees, but I was charged $535 for one bedroom with pet treatment. I asked to have a small rug clean and was charged $6 (not a problem) but it still smells like pet urine, so I plan to clean it myself. And then the technician poured some sort of chemical on my lawn that killed a 3'x3' section. They are refunding me for the $6 rug and are supposed to bring some St. Augustine sod to replace the dead grass, but I cannot believe the astronomical price overall.
Very nice personnel. Good job.
You are easy to schedule appointments with, you arrive on time, you do excellent work, and follow through after the cleaning, if necessary. Y'all are great!
Charles, our tech, was on time got right to work and was a pleasure to deal with. Great personality and work ethic. Very pleased with the final results.
Professional, good price, and they did an outstanding job!
Great
I was hoping for a better cleaning. I have a white rug so dirt is very visible. The major pathway on the rug is still clearly visible and I will likely end up throwing out the rug if it can't be cleaned properly.
Thank you for coming. There was an odor in a mattress that I had received from a friend and I called your company and they came out. After the first cleaning I could still smell the odor. I called again and the representative came and steamed it again. The mattress is smelling clean.
Thanks again,
Jacquelyn O'Bannon
The technician to come out yesterday was very pleasant and I recommend him for the next time good attitude very professional

Good service