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based on 83968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The driver was very friendly and professional. I have been using Zerorez for several years and will continue to do so. My carpets look like new!!
No soaps or chemicals
Very quick and extremely professional. Also super friendly.
Y’all are always very courteous. Great work each and every time. This is the third rime I’ve used your service and will keep coming back and referring others.
No smell after the cleaning. Jeremy was very friendly and professional. We would definitely want him to clean again in the future.
The carpet looks great and the young man who cleaned it was very cordial and explained the process they use etc.
Dalton (I believe was his name) did a great job. There were a couple hardy stains that I’ve been unable to remove and one is still there but he at least made it better. I didn’t expect him to be able to get it completely removed, honestly. Thanks for a clean carpet.
My bedroom carpet still smells like dog dander even after pet treatment. :( I don't even have a dog anymore. Better smell neutralizer.
I like that they only use water to clean the carpets and the process gives an excellent result. You don’t smell a bunch of chemicals as it dries. The carpets dried over night. Raymond, my technician, was very professional; so friendly and knowledgeable about the process. I’ll definitely use them again.
Professional Job at a reasonable price .... THANKS.
Great customer service
Great customer service. Our tech, Eric, was great
Tech was nice and tried hard to get stain out of couch. We were not told before the carpet was cleaned that it would be 6-8 hours before it would be dry to touch. When you had to walk on it your feet would get wet and that was after 6 hours of dry time. Could not put items back till next morning which created issues walking in hall and living room. The commercial on the radio says it dries quicker than standard carpet cleaning but I do not believe it did. Carpet seems clean but does not seem to be any softer than it was before it was cleaned. Actually seems to be matted down in places. Probably because it took so long to dry and because we had to walk on it before it completely dried. The tech could not get stain out of couch even after working on it for an hour. Price seems to be high for cleaning sofas considering you use the same technique and equipment and the areas are smaller. Not sure why furniture is so much more to clean than carpet. Would not use your company to clean furniture again.
Experience with tech was good but did not see much difference between your way of cleaning and the other ways that carpets are cleaned.
job was done great very professionally. very satisfied
Zerorez made it right and took care of making our carpets look great!
My carpet feels so soft and the service technician is always very professional
Robert did a great job!!
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Our service guys were very professional from the time we met them to the time they finished our project late that evening. Our carpet in our Sanctuary hadn't been cleaned in a while and when we were doing final walk thru with techs I mentioned that there was a few spots that just weren't up to par and that's when the ZEROREZ guys sold themselves and Your company. The two guys pretreated spots (Again) and re-cleaned entire Sanctuary making us Happy customers and they left knowing they (and us too) did all they could do to take care of us as their customers.
Blessings,
TBC of Rendon
My technician did a good job and was chordal
Nothing, we had a great experience
My carpets look amazing- really look almost new. Technician was prompt and respectful of our home- thanks!
The technician who cleaned our carpets was very thorough. He was friendly too. We had a few pet stains on the carpet. They are gone! Our carpet basically livened up! It feels like a new home again! Thank you!
Very professional and a great job very nice employee
Good services
Great service! Our house just feels and breaths cleaner after having the carpets cleaned. I really liked how he showed me what came out of every room after cleaning it. We will definitely be using Zerorez again!
Easy service
Excellent service
Quick, thorough, friendly, pricing
have a scented carpet cleaner