Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2020 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Taking the time to do a good job.

Report a concern   May 10, 2020 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Perfect and very friendly customer service.

Report a concern   May 10, 2020 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very respectful and knowledgeable. My carpets look new!

Report a concern   May 10, 2020 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It just feels fresh and healthy again

Report a concern   May 10, 2020 — Rated 10 out of 10 by arlene forbes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything its the best no chemicals love it I will always call ya no one else comes close

Report a concern   May 10, 2020 — Rated 10 out of 10 by Jo Pegues Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a spectacular job in our hone

Report a concern   May 10, 2020 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional from start to finish. Extremely satisfied. Will definitely use service again in the future and recommend to friends and family!

Report a concern   May 10, 2020 — Rated 0 out of 10 by A.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After my carpets dried they were still dirty. When I rubbed a damp towel in an area that was visibly darker the towel came back brown, not clean, and certainly not happy that I spent so much money and still have really dirty carpet.

Report a concern   May 10, 2020 — Rated 10 out of 10 by Robert and Mary Ann Lemmon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and cleaning!

Report a concern   May 10, 2020 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They came back the second time and our carpets look great!!

Report a concern   May 9, 2020 — Rated 10 out of 10 by Randy Gattis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the young man did a great job carpet looks like new.he cleaned all the door knobs and out the door thirtyfive min.highly recomend

Report a concern   May 9, 2020 — Rated 10 out of 10 by Mark Kordic Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciate our technician's professionalism and going the extra mile to tackle the worst stains. We highly recommend to others.

Report a concern   May 9, 2020 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets and tile looked great!

Report a concern   May 9, 2020 — Rated 10 out of 10 by Audra Coston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful, speedy service. Thank you!

Report a concern   May 9, 2020 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best carpet service in the metroplex. Knowledgeable technicians and great service.

Report a concern   May 9, 2020 — Rated 7 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Little lass big corporate and a little more appreciative customer service oriented.

Report a concern   May 9, 2020 — Rated 10 out of 10 by Steve Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech did a great job and was very informative with the whole process.

Report a concern   May 9, 2020 — Rated 10 out of 10 by Troy Vaughn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning process and professional technicians

Report a concern   May 9, 2020 — Rated 10 out of 10 by Daniel Cahill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great, total professional and efficient. Very pleased!

Report a concern   May 9, 2020 — Rated 5 out of 10 by K.M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Spots returned 1 day later even after paying extra for deep.clean

Report a concern   May 9, 2020 — Rated 10 out of 10 by Brandon Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Definitely a freshness left without the overwhelming wet carpet/soapy smell.. Very fast drying. Just A1.

Report a concern   May 9, 2020 — Rated 10 out of 10 by Lori Lynch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was done well, with thoroughness and explanation to the process! Our area rugs look like new!

Report a concern   May 9, 2020 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I heard about Zerorez on 105.3 The Fan.

Report a concern   May 8, 2020 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came to my house did a great job!

Report a concern   May 8, 2020 — Rated 10 out of 10 by Mark Barnes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician explained all the processes and the results were great, our grout has never been this clean!

Report a concern   May 8, 2020 — Rated 8 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

I feel the technician who came to my home tried to sell pet cleaning services and voided my warranty after I declined. He had a light and insisted my pet had peed or vomited in a corner of my room. It was a very small spot he found and I don't see why the warranty should be voided for all rooms cleaned. I would feel more confident recommending and using your services if you upheld your warranty as stated. He cleaned the carpet super fast. Other technicians have spent more time and I feel he didn't care about the job since i had made the decision to not pay for extra services and my warranty was voided. We live in a new constructed house and the carpet is fine.. I just like to have it cleaned as part of my routine home maintenance.

Report a concern   May 8, 2020 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaned quickly and affectively

Report a concern   May 8, 2020 — Rated 10 out of 10 by Pam Blackburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased

Report a concern   May 8, 2020 — Rated 8 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Giving all treatment options and specials when making appointment not the day of.

Report a concern   May 8, 2020 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look almost brand new.


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