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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician did a very thorough job on my house. The stairs and carpet look brand new. The house smells clean and fresh. Will definitely use Zerorez again.
We were a little surprised by the final value of the carpet cleaning job. Perhaps adding more information about what usually is required when cleaning would help customers be better prepared
professional, courteous, quick and easy
Mark the technician was prompt, polite and professional
The technician was very diligent and truly cared about doing a great job!! He called ahead to let us know when he would be there and was spot on with that time. He had a great, out-going personality and was good to detail out what he had to spot treat!! Definitely could tell that he was good at his job and was one to going above and beyond! Thank you so much!! Great experience.
My tech guys were informative and very nice. I appreciated the explanation about the process. They were efficient and neat.
I’ll use Zerorez again!
Good customer service and carpets look great.
Less chemicals
First time was great took time and really was thorough this time he rushed through and some stains were left in the carpet
Quick and easy to setup
Honest about results, no pressure to buy upgrades will definitely use again. Carpets are cleaner and no chemical smells
I like that the carpet does not retain any residue or odor from cleaning products. Zerorez staff have always been pleasant.
Fast, friendly service.
The technician was very professional and efficient. The carpeting looks like new again.
As always, the Zerorez technician was on time and handled the cleaning of my carpets with complete professionalism. It is always a great experience when Zerorez comes to my door.
Tech was great. Very helpful and personable
The technician you sent did a great job & was very professional & courteous.
Clean carpet is a great feeling
Great technician that did the job
Carpet is left feeling soft with no harsh chemicals.
It made our carpet look new! Pile was so high!
Evan was extremely respectful, courteous and informative! My old carpet looks and smells almost new! I would certainly refer all of my friends to Zerorez!
Very friendly- and professional
The carpet and rug look great!
Your service rep, Torrance was superb. He should be promoted or at least given a big raise! Roger Mayes
This is our third time using Zerorez. Why? Because they do a great job and they are nice people. I don't know what they use to clean the carpet, but it leaves a nice mellow fragrance.
We will use Zerorez in the future. 👍
your technician was very nice. He was a hard worker and got the job done in a timely manner. The carpets look great.
Lakeem, my technician, was very knowledgeable & professional. He put my mind at ease and I could not be more impressed with his expertise. I have already been raving to my friends and strongly recommending Zerorez!
Quick and efficient
Great service! Carpets have never looked better!
I had to do the vacuuming and moving of furniture but that was ok. The problem was I paid quite a bit extra for a deep clean to get rid of pet odors but after completely drying the odor was still there.
My carpets look new again!! My technician went above and beyond the job.