Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2020 — Rated 10 out of 10 by J.A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy process. Friendly staff.

Report a concern   April 19, 2020 — Rated 5 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like I could have done the same work with a machine I could buy from the store

Report a concern   April 19, 2020 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job of cleaning carpet and tile floor.

Report a concern   April 19, 2020 — Rated 8 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech did not wear mask or shoe covers. Also had to get line of sight to communicate because of earbuds for music.

Report a concern   April 19, 2020 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast & clean. No funky smells & was able to use carpet right away.

Report a concern   April 19, 2020 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and really informative. It was nice to have someone come and actually let us know what state our carpet was in and be able to SHOW us. We’ll definitely be calling again!

Report a concern   April 18, 2020 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick. Service doesn’t take long

Report a concern   April 18, 2020 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time. We received a text about 30 minutes prior to his arrival. He looked over all the floors that we needed done. He had us check to make sure we were happy with the work in each room before he left. It was a great experience.

Report a concern   April 18, 2020 — Rated 10 out of 10 by Donald Isidor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was gentle in my carpet and effective. The associate was professional and efficient.

Report a concern   April 18, 2020 — Rated 9 out of 10 by Tonya Neilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very friendly. My tile looks like it is new and it did not take all day to clean.

Report a concern   April 18, 2020 — Rated 8 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Just feel like in these times that the technician should have a mask and maintain a safe distance as week as not require the customer to touch the tech’s phone to sign for the credit card. Carpet looks great though.

Report a concern   April 18, 2020 — Rated 10 out of 10 by Bobby Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all do very good work and you have reasonable prices and you be on time if you set a time

Report a concern   April 18, 2020 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all do very good work reasonable prices can you be on time

Report a concern   April 18, 2020 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well, no residue, polite and professional technician

Report a concern   April 18, 2020 — Rated 10 out of 10 by Jason Neely Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech and product were both great. Tech was detailed oriented and even added extra services that were not scheduled. Thank you.

Report a concern   April 18, 2020 — Rated 10 out of 10 by Paul Kellner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech arrived as scheduled and, was extremely pleasant, and the results were outstanding

Report a concern   April 18, 2020 — Rated 6 out of 10 by A.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid for the extra treatment for my gameroom and I can still smell dog urine in there. Not a huge deal, but would of saved myself the $$ if I knew it wouldn’t help.

Report a concern   April 18, 2020 — Rated 4 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Didn't know it was extra for pet spray. I wish I knew over phone. He didn't do everything that was ordered for example my package said he was to disinfect all door knobs and he didn't touch one to clean. So I paid 300.00 dollars and he did 3/4 of the work.

Report a concern   April 18, 2020 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, quality, and friendly service.

Report a concern   April 18, 2020 — Rated 10 out of 10 by Vivian Landry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy was great. Carpet cleaning is awesome. Thank you

Report a concern   April 18, 2020 — Rated 10 out of 10 by Frenda Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First your Tech/Staff member that provided the EXCELLENT service. Very Professional, Courteous and Knowledgeable. The cleaning process was quick and easy. It was my first time using ZEROREZ I will definitely schedule a cleaning in the next 6 months and for all my floor cleaning needs in the future. I definitely will recommend ZEROREZ for all your flooring needs. I am 100 % satisfied with the service I received. Thank you so much ZEROREZ for the EXCELLENT SERVICE.

Report a concern   April 17, 2020 — Rated 10 out of 10 by Bruce Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was on time, it was complete. It was quick and easy and it did not cost an arm and a leg!

Report a concern   April 17, 2020 — Rated 10 out of 10 by Mike Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was super impressed with Zerorez. The tech was courteous and did an outstanding job. The carpets looks fantastic and very clean. I have already recommended your companh to two of my friends.

Report a concern   April 17, 2020 — Rated 8 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service tech was very pushy on optional services.

Report a concern   April 17, 2020 — Rated 10 out of 10 by Stephen Berthold Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. The carpet looks and smells very good. Eric worked hard and did a terrific job.

Report a concern   April 17, 2020 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley was professional and finished quickly!

Report a concern   April 17, 2020 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and very good app to order services.

Report a concern   April 17, 2020 — Rated 10 out of 10 by Regina Duran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and easy scheduling and great job! Thanks Zerorez!😁

Report a concern   April 17, 2020 — Rated 10 out of 10 by W.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and courteous

Report a concern   April 17, 2020 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and I like that there isn't any residue left on our carpet!


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