What our clients think of us!

Great technician. Thank him for me. Did a wonderful job. Very nice young man.

I have used you for along time and never been disappointed

Zerorez restored our kitchen tile and grout and make it look like new again. Also, did a great job on our carpet. Great 1st time experience.

Tech was polite, professional, and took time getting out all stains. He wore a mask and booties at all times.

The rug technician was very helpful and knowledgeable. He was able to answer all of our questions.

Everything was great! Carpet looks so clean!

the Tech was very polite and professional and the prices were very affordable. Great Job!!!!

Evan showed up on time. he introduced himself, explained what he would do and rought in the cleaner and product.
he was very personalble and professional. If i have carpets to clean again i will certainly ask for him to be the one sent to my home.

The cleaning was great. I tested my carpet and believe I did not get the protectant I paid for. I had to call because the tech did not show up on time.The tech came back to apply it on Saturday. He had a horrible attitude towards me. He was verbally combative and downright rude. I asked him to leave my home. He did not hesitate to do so. Not even an I’m sorry Ms. customer. I called and told dispatch what happened. He found a tech in my area and sent him to my house and the job was done. I had friends from out of town This day which caused problems with our plans. I feel a refund for the protectant would be a good jester even though I finally got it. Some training on how to handle unhappy customers might be in order.

Great service. Quality job.

TERRY DID AN EXCELLENT JOB....HE WAS GREAT AND DID A WONDERFUL JOB AND WAS VERY HELPFUL AND WILLING. VERY PLEASANT AND NICE TO HAVE. THE CARPET WAS CLEAN AND DRIED VERY FAST. I WILL RECOMMEND ZEROREZ TO MY FRIENDS AND TERRY TOO. Name removed

They were able to get there earlier than expected, and the job was done quickly and thoroughly. He was even honest about what I did and did not need as a service.

Fast, friendly, and affordable

Raymond did an awesome job. He explained what needed to be done and was very good of telling me what he was doing. The carpet looks great. The products had no smell and the
carpet dried fast. I would use Zeroroez again.

Buce did a fantastic job. He was super thorough and professional. Very pleased, thank you.

They do a excellent job and the floor dryed quick.

Very quick and efficient , in and out . Great job and service.

Professionalism & care of carpet. Very pleased with my services

Affordable for the quality of work.

Very good service.

Friendly hard working staff...tech Micheal wore protection gear...he also left a plastic large tube on my porch

Reasonable prices and easy to approach employees with questions and concerns.

On time, did great job, great attitude and respectful.

I really like how your process is clean- no soaps or residue. The natural orange smell is really nice. Also your customer service technicians who come out are always very thorough.

Personal service from Zerorez personnel that deliver what they say and on time.
I count on them.

Be up front about pricing. Our carpets are only 3 years olds. I paid “extra” $225 for one small room that had few dog pee/dirt spots. Then the corner had 2 tiny yellow spots, but guy said it would be another $75! I did not do that. Then, he didn’t do closets, said that would be another $25 each. I could of replaced the carpet for that. Also, the stains look like the water was dirty & stain moved over. Our wood floors have spots where it looked like cleaning stuff spilled & got on it. When the carpet was wet & I looked, it looked fine, but after it dried, I vacuumed to make sure & I still saw dirt & spots.

The high traffic areas look exactly the same. I will not recommend. Some areas were done well and some others seemed to be rushed.

I asked for 1 walk in closet to be done ($25 which is a bit disproportionate to the cost of a room $33) and they did 2 before they made it to the master and my husband had to tell them no more! The closets they did were tiny, yet possible considered walk-ins. Total joke. My husband measured the tile and it was less than 300 sq feet and they charged us for 5 areas. It should have been 4. I can’t stand when people come to your home and take advantage of you and price gouge you. Not a good business move.

It took a week just to get an appointment. So the wait period takes too long.

I really liked it in the old days when you came out in that big red firetruck! Other than that, Having the carpets cleaned so quickly (and it's really clean), dries quickly, and no residue.