What our clients think of us!

Technician wore no mask, only gloves and foot coverings. None of my furniture legs were protected from the moisture as has been done in the past. Several areas of carpet did not come clean and one looks like it is actually worse than it was before cleaning with what appears to be water circles.
From your advertising emails:

Please note: We are taking extra precautions to ensure your safety during this time. This includes:

We will wear clean gloves, shoe covers and a mask at every appointment.

We will follow CDC recommendations for social distancing and use new practices for no-contact payment processing. (Technician actually asked to use my pen!)

We will clean and disinfect contacted hard surfaces, such as door knobs, with an EPA registered disinfectant, free of charge. (Didn't happen.)

Very disappointed as we have used Zerorez exclusively in the past. Based upon this service I believe I will be looking elsewhere in the future.

Your tech was fantastic. Good guy who did a great job.

As to the question, would I recommend you? Already have... To my realtor. Hopefully she can get some traffic on your direction.

The techni.cians are punctual and polite. They are respectful of the contents of the home

Did a very good job. Technician was great.

The service provider was thorough and professional

I paid extra for the pet treatment and not only did it stay wet for almost 24 hours and they had to bring a fan out next day to dry. It left a film that feels awful. I am concerned that by keeping my carpet and pad wet that long that it may mildew. Also you may want to tell your tech to perhaps keep a few change of shirts in the truck. He showed up at the door with sweat all over including a large sweat ring on his shirt and dripping sweat on his face. I know it’s hard work but just wipe down before the next customer. I am a realtor and y’all are the one I recommend to my clients but I can’t continue if this is what will happen to them.

Good results

Your technicians were very respectful and did an excellent job on our house. The carpet looked like new once they had completed the job.
Outstanding service. You were there when you said you would be. I will and have recommend you since you did our house.

Thank you

First person to clean carpet was not helpful, dismissive to tenant and left. Tenant did not know he had to vacuum first. Cleaning was rescheduled

Great job!

I had very excellent and professional service from Ceaser. He was very knowlegeable and helpful for my situation due to pet accidents and stains in a particular room. He was very courteous and polite. I would definitely recommend Zerorez and will use them again!

Service was very good! Carpet looked great! Very thorough and safe with all the issues about covid-19. The zerorez Technician did a great job and I will definately request him again in the future!

No residue!

I have used Zerorez for years. This last visit this week was great. Robert was one of the best technicians, if not the best, that I have had since starting with Zerorez.

Efficient cleaners. No odor. Got the stains out. On time.

The floor looked good but Some places on the grout were missed on the kitchen tile. Hall bathroom cabinet was scratched up on bottom. Thought the price was too high.

My technician was great!!! Carpets look great!

Everything thus far!

Friendly service.

Your employees are very good. The young man that cleaned our carpet did an excellent job.

I loved the service and on time arrival and my carpet looks great. My carpet tech was fast and curtious.

No soap

System cleaned red wine instantly. Diligent work by Dalton. Responsive to request for 2nd visit for stains and was thrilled with the additioial results. Dries quickly. Trying protective spray for first time.
Referred several friends, for marble/grout and area rugs, too!
Thanks, First name removed

Eric was awesome. Carpets dried quickly and they looked great

Carpet is 20 years old but looked new when they were finished.

Techs were friendly, professional and did a great job.

Thanks

My carpets are so clean and soft. They almost look brand new.

Terry did a fantastic job! He checked with us our satisfaction in the service periodically and went through areas that were difficult to clean. He was very thorough.

Carpet came out great!

Our service technician Jacob, was willing to try anything to clean several area rugs that were not colorfast. He somehow managed to get the job done and the rugs probably haven't looked this good since they were new.

Great job, love the finish product