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based on 83494 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great results! Very good and friendly technician. I will definitely call again.
Our technician was extremely professional and helpful. We will definitely use them again!
I have one area that I felt like should be cleaner than it is.
Good service and quality carpet/rug cleaning at a reasonable expense..
The serviceman did a great job and very frien
Great job
Staying open to help people keep our homes clean during this pandemic
Easy to work with - very responsive and able to take appointments with limited lead time. Very professional cleaning staff with great customer service - tenants have given excellent feedback too!
I had 3 rooms cleaned. One of the rooms that was my son’s room was pretty stained. The dog had thrown up one time and he treated that area. The carpet looked great that day but 2 days later different stains showed up in areas where furniture was sitting. I called Zerorez to come back and when the tech came he automatically said they were dog pee stains. My dog had NEVER peed or pooped in our house because he was potty trained since we got him and he even had a doggy door to go do his business anytime of the day. The service tech argued with me the whole time stating it was dog pee and that my husband declined the deep cleaning which we did pay an extra fee for anyway. I am extremely disappointed in the tech and results.
I paid a very expensive bill to have the pet treatment done and the odor is not gone. Additionally, I had delineated that I wanted my shower floor cleaned AND sealed and it was not sealed. My technician was wonderful, but I don't feel like I got the value for what I paid at all.
Thank you for being professional and respectful to the coronavirus wearing the mask and keeping the 6 feet rule.
Your two technicians were very professional and showed me how the system worked which I greatly appreciated. My only request would be that since they are not allowed to move furniture, that they would have at least asked if I would have wanted under the couch cleaned. I would then have moved it myself for them to clean under there. Other than that, very happy with the service!
Professional and always a wonderful job.
Got a big black spot out of our bedroom carpet. Very nicely done.
Have used Zerorez before and was just as satisfied with the results this time as last time. Michael Ramirez was very professional and nice to work with.
Our technician was amazing and extremely professional/helpful!
The technician did a great job on carpet. Mr Ruffin was very courteous and knowledgeable. Great customer service.
I paid $89 to have 3 rooms cleaned but Tech only cleaned 2 rooms.
I paid $250 to have my bathroom cleaned. I could tell no difference in shower. Tech said it was still dirty since the tile was not sealed. If he could not clean the shower he should have charged me so much.
Friendly reminders of upcoming appointment. Speed of overall service and the wonderful results.
Everything was fantastic. My carpets look brand new and the tech Jeremy C was awesome. So friendly and explained everything in detail. I would recommend Jeremy and this company to anyone who wants clean carpets. Thank you Jeremy and Zero Rez!
Have been using ZEROREZ, for a number of years. They have always showed up with in my appointment time. The reps have been courteous and friendly. They have always done a great job cleaning my carpet. They will be the ones I call for my next carpet cleaning.
Your People; your Product. The Gentleman who helped us, Ricardo, was OUTSTANDING!
Lack of use of detergent
prompt, quick and done very well.
I love Zerores as they do a great job whenever they come out but the last two times I had spots come back up within several days. Not good.
Carpet looked great!
Professional. Quick. Quality at a fair price
Always gets stains out, even pet!
Quick, professional & my rugs & tile look like new.

professional and knowledgeable and customer friendly...