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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpets are beautifully clean!
Jeff was amazing! He knows his stuff and went above and beyond to get every inch. There were some drip stains that we had tried to get out and he got them completely clean. He is extremely knowledgeable and smart about problem solving each area whether it be pet areas or normal traffic patterns. Thank you for sending such a great professional to our home.
The tech was very professional and explained everything in great detail prior to the service. He was careful to check the material of the rug and upholstery prior to cleaning to be sure he used the right products. He asked about every stain, how long had it been there, what was it, etc. Great service and results.
Our tech was polite, professional and thorough. The carpets looked wonderful after treatment.
The technician was very friendly, courteous, knowledgeable and thorough. My carpet came out extremely clean and I'm very happy with the outcome.
Our carpet is about 20 years old. Did it come totally spotless? No. But it looks 100% better. And it looks a lot better than it did when a well-known company cleaned it a year ago.
I have had Zerorez out to our home to clean carpets, tile, upholstery, and seal our granite. Zerorez products seem to do a great job with tough dirt especially in high traffic areas. They don't draw dirt back to those areas later. I have a dog and two cats & they have done a wonderful job on getting out both the stains and the odors.
My Technician, Jeff, did a great job of explaining what's needed for each area & if needed what I am to do to maintain it afterwards.
Jeremy was quite the tech. Happy, informative and very professional to say the least.
I would 100% recommend your service. Thanks for the opportunity.
you guys have been cleaning my rugs for years. Charles did a great job on the rugs. He did more to make my rugs look new than anyone else has.
Very professional. Valuable information about flooring.
No harsh chemicals.
On time courteous and efficient.
Thorough, efficient, great results! Technicians always very nice.
They were in to big hurry and made 3 spots worse and didnt clean 7under end table
Courtesy tech
professional service
prompt response
reasonable price
Our technician was SUPERB. He was over the top pleasant, patient, knowledgeable, kind, and meticulous in his work. Your method of cleaning is incredible, I walked into my house and went WOW OH WOW!!! And this young man took such pride in his work and shared that he loves his job and was so proud of the length of time with your company! Love your company!
Agent knew what to do and how to gett'er Done
The carpet looks real nice now. Jacob, the guy that cleaned our carpet was very professional and explained every detail. Need more people like him. Would definitely use Zerorez again and refer family and friends to them.
website is easy to use, customer service is courteous Torrance was my service technician and he was wonderful! He worked quickly and efficiently and was very personable. Great work!
Service tech was great! Very friendly and helpful. But the carpets looked the same after being cleaned. Paid $350 for nothing!!! Will never use this company again and will not recommend it to anyone!
The technician was great. Very personable. All carpet and especially my sofa, look great.
J.L. and Paul were very polite, friendly and Professional. They did a great job on our huge sectional, rocking chair, and barstools. They all look great! We are so glad we decided to use y’all!
Use some sort of rake or device to lift the nap on plush carpets after cleaning.
Tech was outstanding. Very professional and courteous
Told me everything that he was doing as he was doing it.
Friendly service
The technician was knowledgeable and very helpful.
On time, very efficient and knowledgeable worker.
The chemicals that were used very fast drying. The carpets were uplifted & look a lot better. Charles was very proffesonal & didn’t try too ripe me off.He didn’t try too jack up the price & sell me something I didn’t need:Thanks,Randy White
They did a good job, great costumer services, they were on time, we were please with the service and the price.