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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional and efficient. The process did not leave soap in the carpet and the carpet dried very quickly.
Our service provider was very honest and personable.
The service tech was very friendly and the results of the carpet cleaning were great!
My carpets & vents were cleaned last week & I felt so good have them cleaned. The men who came did their job quickly and they were extremely friendly and polite. I would highly recommend this company. Joyce Smith
Great service, technician arrived on time was very friendly did a great job. Floors look so much better. Will definitely recommend this service to my family and friends.
The Zerorez technician was prompt, professional, and friendly. He took time to answer my questions and to give me a quote on a future visit for another area of the house. He took time to work on areas like my stairs that needed more care. My carpets look like new!
I feel it is a safer product than other carpet cleaning companies.
The crew was on time, actually ahead of schedule, which I really appreciated. Also, they were very courteous and respectful and did an excellent job. I definitely would use Zerorez again.
Great staff- knowledgeable about best treatment options. Quick service. Very professional and polite technician (Darryl Boston)!
Chemical free
Great staff and great job!
Very professional, service was good, fair pricing
Very courteous staff and they have been able to get the stains out every time I’ve used them
I am pleased that you do not use soaps, detergents or perfumes in your cleaning process. Your employees have always been top notch. Respectful, clean and accommodating. They are very thorough and work hard for the best end result possible!
The young man was very good and very knowledgeable.
The tech seemed in a rush and he didn’t put anything back when he was done. For example he took a chair out of my bathroom and put it on my bed and left it there. I don’t think he cleaned the grout in my bathroom.
Carpet looked great, the cleaning didn’t take very long, the technician showed up right on time and was very nice and efficient. I’d highly recommend Zerorez to friends, family and neighbors!
Service was fast and great! Technician was knowledgeable and nice!
Great service. Kind and attentive personnel
Excellent quality of service.
Eco Friendly, all natural, little water
I like that there were no harsh chemicals or chemical smell afterwards. My carpet looks great and the guy who came and cleaned are carpet was knowledgeable and had great customer service!
The technician seemed knowledgeable about the work provided and was able to answer my questions.
My carpet always looks so good after service from Zerorez!
Professional service, clean carpets and good price
Quick and simple. Very clean.
This was our 2nd Zerorez service and we are so pleased with the results! The water only treatment leaves the carpet so fresh and clean with no sticky residue when it dries. We found after the first treatment that it stayed clean longer than with other carpet cleaning services we've used.
Our technician, Te, was excellent! He was so courteous, efficient and thorough in everything that he did. If other technicians are the same caliber of this young man, Zerorez is right at the top of quality staffpersons.
Jacob was awesome
Evan did an outstanding job. We have been using Zerorez for many years and plan
to continue.

The carpet looked much worse after the cleaning. I notified you and was impressed with the option to have the carpet cleaned again. The same technician was sent out with the same results. There were spots in places I didn’t have them before. The technician was on his cell most of the time he was there both times even plugging in the phone to charge in several different rooms. While the carpet look ok when freshly done it was terrible when it dried. I had to get more help on the carpet from someone else.