Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 27, 2020 — Rated 10 out of 10 by Rick Crews Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Technician did exactly as I asked! We have been using Zerorez since the opened in Dallas! Best Ever!

Report a concern   May 27, 2020 — Rated 10 out of 10 by Chris Holcomb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and informed us of every step in the process. He also used a hygienic process of cleaning and sterilizing everything he touched before he left. Great work!!

Report a concern   May 27, 2020 — Rated 4 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I could have done it myself for 100 dollars

Report a concern   May 27, 2020 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your carpet cleaners leave our house looking and smelling fresh and clean. The service people are always courteous, professional, and on time. We have used Zerorez for about five years and have always been pleased with the service. We will continue to patronize your company.

Report a concern   May 27, 2020 — Rated 10 out of 10 by Michael Deyo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Tech was great! Friendly and educated on services. Customer Service is one of the top reasons you decide on a company again. And we would use this company again due to experience.

Report a concern   May 27, 2020 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan went above and beyond and was nice to work with.

Report a concern   May 27, 2020 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician cleaning my couch was great

Report a concern   May 27, 2020 — Rated 10 out of 10 by Nancy Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that showed up to do the work in cleaning my carpet did a fabulous job and was very detailed as to what he was doing next and showing me how and before was cleaned and stains removed.

Report a concern   May 27, 2020 — Rated 6 out of 10 by I.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some stains came back within 6 hours of having it cleaned.

Report a concern   May 27, 2020 — Rated 8 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician was kind and straight forward. Wasn’t his fault but the charges were, of course, not disclosed properly when purchasing. Don’t leave any surprises when it comes to charging. If you say a 4 bedroom house is 200 bucks then don’t arrive and tell us you are going to charge 50 extra dollars for a 30 square foot hallway.

Report a concern   May 27, 2020 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets

Report a concern   May 27, 2020 — Rated 10 out of 10 by Rochelle Johnston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional. Reasonable price. Very friendly and helpful technician.

Report a concern   May 27, 2020 — Rated 10 out of 10 by Justin Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks like new !

Report a concern   May 27, 2020 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was amazing from the man cleaning the carpet! He was on time and did not rush through. The carpets look great!

Report a concern   May 27, 2020 — Rated 10 out of 10 by Karen Ramirez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians we had we so awesome!!! They explained and showed us everything they were doing. They were also very polite!!

Report a concern   May 26, 2020 — Rated 9 out of 10 by Yesha Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did a really good job of cleaning the carpets in my entire 5 bedroom home. We had a lot of stains from my children playing on the floors and you were able to get up stains that I never thought would come up. Thank you!

Report a concern   May 26, 2020 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals are used. Always on time. No pressure to buy other services.

Report a concern   May 26, 2020 — Rated 9 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great! I paid for Scotchguard but not sure it was applied can you tell me?

Report a concern   May 26, 2020 — Rated 10 out of 10 by Shirley Gayer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technican wenf All out. Lov e his w ork, attitude and him.. yo u hvd a great rep i him!

Report a concern   May 26, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.
Quality technicians.
Good service.

Report a concern   May 25, 2020 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I enjoyed Bubba and explaining the different services he had to offer. My budget was a little over two hundred dollars but ended up spending over four hundred fifty dollars.

Report a concern   May 25, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job exceeded my expectations and my Tile Floor and Grout looks exactly like it did when it was brand new and is something I never thought was possible. A truly Amazing Job. Plus it was fast and very reasonably priced.

Report a concern   May 25, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look brand new.

Report a concern   May 25, 2020 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabulous results and incredible service!!

Report a concern   May 25, 2020 — Rated 10 out of 10 by Leann Walters Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent work and outcome. I could not believe that my carpet went from pet-stained and
nasty to looking brand new. I was seriously just looking for improvement, and the outcome was that it looked brand new.

Paul and Christian were extremely courteous and Paul was extremely helpful and friendly.

Thank you for saving my carpet!

Report a concern   May 24, 2020 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no chemicals used and all natural. Also that the carpet dries completely in a couple hours and has a clean smell.

Report a concern   May 24, 2020 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I give the service from Jeremy 10 plus

Report a concern   May 24, 2020 — Rated 10 out of 10 by Lee Crossman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very knowledgeable - we had a mystery stain that another company had unsuccessfully tried to remove. This time, it’s almost completely gone, with only very faint traces remaining. We will definitely use them again!

Report a concern   May 24, 2020 — Rated 10 out of 10 by M.E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did a fabulous job and was very personable, too.

Report a concern   May 24, 2020 — Rated 10 out of 10 by Francisca Coronel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good and fast service.


Privacy Policy