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based on 83966 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was hoping the light little end tables would be moved and cleaned under, instead of just going around them. Left it looking pretty dirty around them.
The service was wonderful. The technician was here on time and very polite.
I appreciate that you came back for the second treatment. The carpet looks a lot better after the second cleaning.
Courteous employees and quick service.
Diamante was very courteous and professional. We are in our eighties and he moved and put back whatever we wanted out of the way for cleaning. He said we were the fourth customer that day and we might as well have been the first, there was no indication of tiredness. He paid extra attention to areas of concern.
Although I like it overall, some area could be done twice to get the best results. I think another carpet clean may be needed.
First of all, after confirming multiple times the expected arrival time of the technician he did not show up. Upon calling I found out that he was dispatched to the wrong home. When he did arrive it was almost 2 hours after the scheduled time frame. Then after checking out our house he realized he did not have enough length of hose to do our media room so we had to remove that from the order. Next issue was his water tank became full and he had to leave the job site to go empty his tank and then return to finish the job. Finally and foremost the final bill even with the media room removed was almost double of what I was quoted on the phone. Overall the technician seemed adequate and fairly knowledgeable however the business acumen of the company is horrible and I would not you to anyone.
Excellent work and friendly service
Buck was really courteous, professional and punctual! We will definitely use Zerorez again!
Courteous and professional technicians and customer service people.
Love the tile cleaning!
Excellent cleaning services and professional and courteous technicians.
The technician, Torrance, arrived on time and was very professional. He immediately went to work and did a terrific job cleaning our carpet (3 rooms). He removed the pet stain and made our carpet look great! It was our first time using Zerorez and it certainly won’t be our last! Highly recommend them!!
Excellent service, friendly and knowledgeable technicians.
The natural approach to cleaning carpet
Good results
Your technicians are always very polite and hard working. I am so please with the job that he did on my stairs, as well as the other parts of the house.
The technician was very professional and courteous.He told me everything he was going to do. And had me look over everything when he finished make sure I was satisfied. I was very satisfied with the service I received.
When you have friendly, capable people like Valentino coming to replace filters etc., I would recommend this service to anyone. He was so informed about the air purifier and explained all he was doing and what I could do as an owner to upkeep this equipment. The salesperson was okay about explaining some things but not nearly as wonderful as was Valentino. I hope to see him again when he delivers remaining filters.
Mrs. Roger Last name removed
Always do a great job in my home and for my real estate clients. I am very pleased
Clean, easy to schedule, nice technicians
Looked great day one; until all the stains returned day two. Ugh
Great service!!
We have used ZeroRez for many years in our various houses and have always been very pleased with the outcome. I would highly recommend them to others who want the job done right and with outstanding outcomes.
Great service! Evan (our technician) showed up on time and completed our carpet cleaning
with care and efficiency. We love that all the technicians we have had from Zerorez have a positive "can do" attitude. Keep up the great work!
I feel it the carpets are Generally clean and still feel clean a few days later. I feel the stain removal is poor. Paying extra $100 for specific stains gets expensive if the main cleaning process does not remove anything. Other places where I did not pay extra had no stains removed at all.
They did a great job on our carpet!
Quick drying, no chemical smell
On time, quick, efficient, professional, and well done. Will definitely be referring you to anyone looking for carpet cleaning recommendations!
Efficient, great service technician