Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2020 — Rated 10 out of 10 by S.N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both gentlemen were very professional and efficient.
Thank you!

Report a concern   June 4, 2020 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue.

Report a concern   June 4, 2020 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time, was thorough, and left carpets that dried with a fan within 6 hours.

Report a concern   June 4, 2020 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tile cleaning does not look clean. It looks dull with water spots.

Report a concern   June 4, 2020 — Rated 10 out of 10 by B.N.J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On Time and they sent a gentle and pleasant technician that came out to clean our sofa.

Report a concern   June 4, 2020 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Evan, was very friendly and professional. We appreciated his attention to detail and care of home and carpets. Thank you

Report a concern   June 4, 2020 — Rated 6 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My sister recommended you all and said you all always do an amazing job. She normally hires you to do the 3 room special and that her closets are always done. My house is smaller than hers but our closets were not done. I was told it would be an extra charge. The service should be consistent.

Report a concern   June 4, 2020 — Rated 9 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You came back several times to correct an error that occurred while cleaning my carpet. Thanks for the effort in that.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Charlene McGowan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the professionalism and courtesy extended by your employees. I like the way our carpet looks and feels after a cleaning.

I would like to note that I was told, the doorknobs would get disinfected as a Covid 19 courtesy, but that wasn't done. I did forget to ask about it before he left, though.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Danny Fletcher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Gentleman came in, looked at our carpets, gave us three quotes and once we picked the one we wanted, did a fantastic job.

He was polite, in and out of the house quickly. The carpets looked great when he got finished.

Thanks a lot and we would recommend Zerorez to evreryone.

Report a concern   June 3, 2020 — Rated 8 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

I don’t like being charged 10.00 to dispose of water, that’s a ripoff fee😡

Report a concern   June 3, 2020 — Rated 10 out of 10 by Huey Hamilton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative is knowledgeable about the products and how to apply them and they are truly customer oriented .

Report a concern   June 3, 2020 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was efficient and professional....advising me of steps he would take.
I especially liked the way the carpet looked after it dried...no residue.

Report a concern   June 3, 2020 — Rated 10 out of 10 by Mindy Herskowitz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet always looks good and smells good

Report a concern   June 3, 2020 — Rated 10 out of 10 by Lonnie Bredekame Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All water, no chemicals !

Report a concern   June 3, 2020 — Rated 10 out of 10 by Russ Poynor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul and Tae did a fantastic job and they were VERY COURTEOUS AND FRIENDLY! I will be requesting them again!

Report a concern   June 3, 2020 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service & did a great job!

Report a concern   June 3, 2020 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very informative and nice. He did a great job.

Report a concern   June 3, 2020 — Rated 10 out of 10 by Debbie Rushing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When we were no satisfied you stood behind your product and came back and re-addressed our problem. We have been very satisfied.

Report a concern   June 3, 2020 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was wonderful. Carpet feels and looks awesome!

Report a concern   June 3, 2020 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time efficient

Report a concern   June 3, 2020 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nor harmful to pets and did a very good job on pet stains.

Report a concern   June 3, 2020 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was friendly and professional!

He was on time and very informative!
I love the fact that there’s no harmful chemicals !
I’ll use zerorez again for sure!

Report a concern   June 3, 2020 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Having our carpets cleaned with Zerorez has made an amazing difference! They look fantastic!

Report a concern   June 3, 2020 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains were completely removed and they look great.

Report a concern   June 3, 2020 — Rated 5 out of 10 by B.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It was all good

Report a concern   June 2, 2020 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance did a great job, very professional and was quick and efficient.

Report a concern   June 2, 2020 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that cleaned my carpets was very nice, explanatory, and he did a great job!

Report a concern   June 2, 2020 — Rated 8 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

We are happy with the service.

Report a concern   June 2, 2020 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was great, knowledgeable, professional and a real asset to your company. Enjoyed having him do our job.


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