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based on 83963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like than no chemicals are used. The “stuff” pulled from the carpet is stunning and I’m glad it’s gone. This is my second Zerorez experience. The technicians have been VERY kind, friendly and competent. I highly recommend using Zerorez!
The carpets look great and I am relieved to know there will be no chemical buildup in the future.
Carpet appeared clean and person doing the work was professional. However, a black light showed underlying stains remained after carpets were "cleaned."
On time, neat and organized and the guy that cleaned the carpets was very professional.
Carpets look and feel clean and fresh.
It was nice that the guy was early and quick and we could go about our day.
Professional staff and effective process.
He was knowledgeable about the services and informed me of all charges and was thorough. I was in the middle of taking an online class and he did well to work with me to discuss things with me when needed and allowed me to participate in my class while he worked. Thank you!
Quality of work, professional & friendly technicians, flexibility of scheduling!!
Great job and great service!
I accepted that l was canceled twice, but the job was very inferior the the previous jobs zerorez has done for me in the past. I had to go in and clean the spots in myself. I thought he had cleaned it, but when l had to remove the spots myself, it was a bad job. The wood floors has his foot prints all over the floor as well.
Glen is very professional, pleasant, and worked very hard to deliver a house with extremely clean carpets. Excellent Job!
Thank you for sending the second tech back to fix the soap area. All areas look great now, will use Zerorez again.
Technician was super friendly and knowledgeable about the products being used.
Outstanding customer service!
Very polite and thorough.
I've used them for years and they always do an excellent job..The carpet looks like new when they are finished. Their technicians are courteous and professional. I wouldn't use anyone else and always recommend them to friends.
Friendly staff, good technicians that are prompt and do an excellent job.
Initial pricing was good. But adding on the pet treatment, the deep stain treatment, the protectant, etc... gets way too expensive, WAY too fast. It was going to make the total over 4x more. Plus the “minimum rooms required” makes it pretty unreasonable. The basic cleaning is pretty good, it just didn’t do much more than shampooing with my Kirby honestly.
Very efficient and the carpets were excellently cleaned
Friendly and very thorough technician
carpet looks good but all the stains came back now that it has dried.
Technician was awesome. Very Pleasant, answered all my questions, made sure I was happy with the results and instructed me on what to do to keep our carpets cleaner longer. Thank you so much.
Courtesy, cleanliness and personality from Collin. Very professional. Did an outstanding job! If there was a score higher than 10 he would get it.
SAFE for children AND pets!!!!!!
I was most impressed with the technicians knowledge and recommendations for my rooms.
Great job! Carpet are spotless and the young man very professional.
Very courteous and professional!
Our carpets look like new! Our technician was thorough and explained exactly what to expect. He was very polite. Thanks!
Prompt, professional, did a great job with a really dirty carpet
Technicians!! Professional, knowledgeable, and friendly.