Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 12, 2020 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Use some sort of rake or device to lift the nap on plush carpets after cleaning.

Report a concern   June 12, 2020 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was outstanding. Very professional and courteous

Report a concern   June 12, 2020 — Rated 9 out of 10 by Nicholas Lamers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Told me everything that he was doing as he was doing it.

Report a concern   June 12, 2020 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service

Report a concern   June 12, 2020 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and very helpful.

Report a concern   June 12, 2020 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, very efficient and knowledgeable worker.

Report a concern   June 12, 2020 — Rated 10 out of 10 by White Randy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The chemicals that were used very fast drying. The carpets were uplifted & look a lot better. Charles was very proffesonal & didn’t try too ripe me off.He didn’t try too jack up the price & sell me something I didn’t need:Thanks,Randy White

Report a concern   June 12, 2020 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap.
The technician was professional, polite and respectful.

Report a concern   June 12, 2020 — Rated 10 out of 10 by Sonia Gore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very very nice and professional I’m very happy with the service thank you so much the gentleman did a wonderful job I would definitely recommend it to anyone and I will keep in touch so I will in the future need you I will set up an appointment again thank you Mrs. GORE

Report a concern   June 12, 2020 — Rated 0 out of 10 by D.P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not happy with results

Report a concern   June 12, 2020 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way they make the carpet feel, and stains do not come back

Report a concern   June 12, 2020 — Rated 10 out of 10 by Tammie Fite Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue, great service staff!

Report a concern   June 11, 2020 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a wonderful job on a difficult situation

Report a concern   June 11, 2020 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician always arrives on time and is very professional. I have used other companies in the past but Zerorez does the best job by far. My carpets look brand new after cleaning.

Report a concern   June 11, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job and excellent employee. A+

Report a concern   June 11, 2020 — Rated 10 out of 10 by Emily Seiter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was very good and affordable. Technician was courteous and did a great job.

Report a concern   June 11, 2020 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding personnel. The guys that came to my house were great!

Report a concern   June 11, 2020 — Rated 10 out of 10 by Laura Rueter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was throughout and informative. He went the extra mile to do a great job!

Report a concern   June 11, 2020 — Rated 10 out of 10 by Jason Marks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional and detailed. Thank you.

Report a concern   June 11, 2020 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time, Mosquito treatment is great

Report a concern   June 11, 2020 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was kind and curteous. He did what he could to make the process easy.

Report a concern   June 11, 2020 — Rated 10 out of 10 by Russell Thomae Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   June 11, 2020 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man did a nice job and very quick. The carpets look great.

Report a concern   June 11, 2020 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was great; professional and friendly, and he did a great job quickly.

Report a concern   June 11, 2020 — Rated 10 out of 10 by Patricia Marks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were delighted with Zerorez. CJ was the man that called on us. He was on time and very courteous and efficient. He did an excellent job and we were very pleased with the Zerorez service. It was our first time to use Zerorez and it won't be the last. CJ went over and above and he actually was a 20.

Our carpet had numerous stains and I did not think they would come out, however the carpets are beautiful.

Thank you so much.

Jon and Patty Marks

Report a concern   June 11, 2020 — Rated 10 out of 10 by Derek Hawkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried quickly

Report a concern   June 11, 2020 — Rated 10 out of 10 by Tracey Gentry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always such a great experience. Used you guys 4 times now and will continue to use only ZeroRez

Report a concern   June 11, 2020 — Rated 10 out of 10 by John Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who came out to service our carpet was very professional and informative. We are absolutely pleased with the quality and price. We will definitely use you guys again.

Report a concern   June 11, 2020 — Rated 0 out of 10 by T.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I asked them to do a stain test first and if they could not get the stain out to let my husband know We were even willing to pay extra to have the stains removed if possible if not then we probably would not proceed. I had to leave and apparently after the stain test they could not get the stains out They spoke to my daughter instead of me or my husband and went ahead and did The service. When I arrived home the carpets did not look cleaner actually they looked dingy. Also the stains seemed worse. I was so upset that I waited to cal and do this survey. I am not sure what can be done to to rectify this situation. I have heard great things about this company and I was so very disappointed

Thank you

Name removed

Report a concern   June 10, 2020 — Rated 8 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The person who did the job was competent, polite, and approached additional sales adeptly/
He finished the job in a reasonable time.

I should have looked at my sofa and asked him some questions about some of the spots that did not come out. Dawn dishwasher soap was gently to one stain and I was able to make it less visible.


Privacy Policy